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New disaster recovery center opening at Lake Charles Civic Center

Published: Sep. 7, 2021 at 12:11 PM CDT
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Lake Charles, LA (KPLC) - FEMA, GOHSEP, Calcasieu Parish, and the City of Lake Charles are partnering to open a new recovery center at the Lake Charles Civic Center.

The center will be open from Sept. 9 through Oct. 8.

It’s hours of operation will be Monday through Friday from 9 a.m. to 4 p.m.

“We want to let everybody know that we’re still here,” Tiana Suber, FEMA spokeswoman, said. “We do have FEMA people in Baton Rouge and New Orleans helping out with Ida. But there’s still FEMA people here helping out survivors in Lake Charles.”

Due to the pandemic, some inspections were done virtually, leaving some disaster survivors to feel their inspection was inadequate to show the magnitude of their loss.

“If you felt like they did not inspect your home the way that you thought it would be and you have extra evidence of more damage that you’ve had from any of these disasters, you can take that information and take your FEMA appeal letter and bring it to the Civic Center,” Suber said.

Suber says it’s important to bring required or missing documentation, including proof of address and photos of damage.

Anyone still recovering from natural disasters such as Laura, Delta, or the flooding earlier this year can meet with agency representatives who will help with the following services:

  • Finding assistance with home repair and rebuilding.
  • Connecting with other agencies for immediate needs assistance.
  • Getting answers to construction or mitigation questions.
  • Navigating FEMA and insurance programs.
  • Getting guidance on local, state, and federal recovery programs.

For more information on the recovery center, residents can call 211.

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