Many residents disappointed by insurance reforms in this legislative session

Updated: Jun. 11, 2021 at 5:21 PM CDT
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Lake Charles, LA (KPLC) - Many people were hoping for insurance reform during this session of the Louisiana Legislature. That’s especially after so many hurricane survivors had a hard time getting what they need to rebuild.

Those fighting for insurance reform say it was a disappointing session, but that they plan to pick up where they left off next year.

“Pitiful, it was pitiful.” That’s how hurricane survivor Robin Baudoin describes insurance reform progress this year in the legislature.

She says she had no choice but to sue when her insurer would not give her enough to be fair.

“They certainly haven’t offered or even paid me enough to replace my home. And that’s to build a home half the size of the one I lost,” she said.

Eric Holl with Real Reform Louisiana says there were some small gains in the legislature such as Brett Geymann’ s bill to increase penalties for bad faith dealings with consumers.

“It makes minor changes. They’re still worthwhile changes if it’s still a positive step. But increases the minimum penalty that an insurance company can pay for breaking the rules from $1000 to $2500. So, that’s something that will help some folks with smaller claims,” Holl said.

Holl says the bill also requires insurance companies to furnish consumers with adjuster or insurance reports within two weeks of their request.

“Your insurance company has 15 days to give you any engineering reports or adjuster reports that they have. So that you can look at them yourself and compare them to an independent adjuster or an independent engineer report that you get,” he said.

He says the bill is on the way to the governor.

Holl promises to work for consumer protection measures again next year. He suggests citizens look at the legislature web site to see how their senators and representative voted on various insurance reform bills.

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