HURRICANE RECOVERY: What you need to know Tuesday, November 17 - Sunday, November 22

Meals, supplies, assistance and more

HURRICANE RECOVERY: What you need to know Tuesday, November 17 - Sunday, November 22
What you need to know as recovery continues. (Source: KPLC)

The Resident Resource Center at Henry Heights Recreation Center, 801 East School St., Lake Charles will be open Wednesday Nov 4, and Friday and Saturday Nov 6 &7. Representatives from the Louisiana Department of Insurance are able able to help residents understand the terms of their insurance policies, provide insight on the claim filing and adjusting process, and more. You can also call 800-259-5300 Monday - Friday 8am-4:30pm.

Residents are encouraged to self-report damages to the state by clicking here.

Send updates to news@kplctv.com. Please include dates, times, location and what assistance you are providing.

Evacuation Assistance

· Dial 211 for shelter information

· Dial 911 if you need transportation to evacuate

· Alexandria Mega Shelter is open - 8125 Hwy 71 South in Alexandria. This is the registration point, not necessarily the shelter you will be assigned to.

Before you hire a contractor

Before you hire a contractor, make sure to check their credentials. You can download the free mobile app “LA Contractor”, www.lacontractor.org or on facebook at Louisiana State Licensing Board for Contractors.

Also check Better Business Bureau at www.bbb.org, Federal Trade Commission at www.ftc.gov, National association of Attorneys General at www.naag.org, National association of State Contractors licensing Agencies at www.nascla.org, Louisiana State Board for contractors at www.lslbc.louisiana.gov or www.LAcontractor.org, http://sfm.dps.louisiana.gov/mh_current-license-holders.htm. You can also contact AGJeffLandry.com or 866-720-5721.

Supplies

· Cameron distribution Centers - food, water and ice daily 8am-4pm

Johnson Bayou Fire Center - 6246 Gulf Beach Hwy

Hackett’s Corner - Intersection 384/Hwy 27 8am-6pm

Tarpon Site - old Canik’s Grocery parking lot 4459 West Creole Hwy

Cameron Library

Healthcare

· Calcasieu Parish Health Unit has resumed Emergency Vaccine services at 3236 Kirkman Street 8am-4pm. No cost Hepatitis A, Hepatitis B, and Tetanus Vaccines are available. COVID-19 testing also available, this is a drive through site. Please stay in your vehicle and wear a mask. You must provide a phone number and email address to be tested. An ID is not required. Preregister at www.DoINeedACovid19Test.com.

· “Keep Calm Line” has been established to connect residents to resources when dealing with their stress and mental health: 1-866-310-7977. Also, residents can call 211 for 24-hour crisis counseling.

Laundry and Showers

· Catholic Charities - laundry facilities and vouchers for laundry service. Sign up between 8:30am-9am at 1225 2nd St, Lake Charles.

· Free Laundry facilities at the the Johnson Bayou Fire Station.

· Laundry trailer in Creole at the Creole Fire station 184 East Creole Hwy

Wi-Fi Hot Spots

Suddenlink Business has set up several public hotspots in Lake Charles area where you can access free WiFi. They will continue to add new locations for additional WiFi access. If you are a business who would like to open your WiFi to the community, please email lakecharleswifi@suddenlinkmail.com.

· Suddenlink Retail Store - Trailer - 1538 E. Prien Lake Rd

· At Prien Lake Park - 2850 Henderson Bayou

· At A.M. Barbe High School parking area on Weaver Rd - Gate is locked - 4233 Weaver Rd

· Albertsons parking area - 2750 Country Club Rd

· Warren United Methodist Church - 2649 3rd Ave

· Prien Lake Elementary - 3741 - 3755 Nelson Rd.

· LC Ward 3 Pryce/Miller Rec Center - 216 Albert St

· Carnegie Memorial Library - 411 Pujo St.

· St Mary Missionary Baptist Church 1801 2nd Ave North Campus - 1401 Moeling St.

· Kroger parking area - 2021 Country Club Rd

· Kroger Parking Area - Trailer - 2022 Country Club Rd

· Huber Park off Fourth Ave - 2401 4th Ave.

· St Mary Missionary Baptist Church 1801 2nd Ave - 1701 11th St.

· Epps Library - 1320 N. Simmons Street

· First Community Baptist Church - 2320 Elaine Street

· Rikenjacks Brewing Company - 3716 Ryan Street

· Emmanuel Baptist Church - Parking area off Scarlett - 3626 Common Street

· The Church at Lake Charles - 1216 Fournet Street

· Gill Bright Animal Hospital - 406 W. McNeese Street

DSNAP Pre-registration

If you pre-registered or applied for DSNAP during Laura (or since March), you do not need to pre-register again.

If you didn’t pre-register for DSNAP, you can get a head start on your phone application and interview if DSNAP is approved for your parish. 𝗧𝗲𝘅𝘁 𝗟𝗔𝗗𝗦𝗡𝗔𝗣 𝘁𝗼 𝟴𝟵𝟴-𝟮𝟭𝟭 for more info or visit www.dcfs.la.gov/dsnap.

Remember: 𝗦𝗡𝗔𝗣 𝗿𝗲𝗰𝗶𝗽𝗶𝗲𝗻𝘁𝘀 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗲𝗹𝗶𝗴𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗗𝗦𝗡𝗔𝗣 and should not pre-register or apply.

Trash Pickup

· Storm debris, including tree limbs, carpet and carpet padding, aluminum and wood fencing, and household furniture and appliances should be placed curbside in separate piles, apart from the household garbage and trash.

In Cameron Parish the Big Lake, Sweet Lake, and Johnson Bayou Dumpsites are open from 10:00am - 5:00pm. Hackberry is at normal operations.

Insurance

Louisiana Insurance Commissioner Jim Donelon is reminding policyholders affected by Hurricane Laura and Hurricane Delta that the single season named-storm/hurricane deductible law prohibits a homeowner from paying more than one named-storm/hurricane deductible in the same hurricane season. Click here for the full story.

The Resident Resource Center at Henry Heights Recreation Center, 801 East School St., Lake Charles will be open Wednesday Nov 4, and Friday and Saturday Nov 6 &7. Representatives from the Louisiana Department of Insurance are able able to help residents understand the terms of their insurance policies, provide insight on the claim filing and adjusting process, and more. You can also call 800-259-5300 Monday - Friday 8am-4:30pm.

Calcasieu Parish

· The City of Lake Charles will resume Transit Service at 5:45 a.m. on Monday, November 16, 2020.

· Parish parks are open, but many will have limited facilities available. Visit calcasieuparish.gov for detailed information regarding what amenities are open for each park and/or boat launch. Currently all boat launches north of the Saltwater Barrier on the Calcasieu River and English Bayou are closed. No reservations are currently being taken.

Boat traffic on the Calcasieu River and English Bayou areas north of the Saltwater Barrier to the Calcasieu Parish line and on the West Fork of the Calcasieu River is still restricted to commercial and law enforcement vessels and boats

· The City of Lake Charles' Solid Waste Division have resumed normal household trash and garbage collection routes. This includes the pick-up of bagged lawn debris, such as leaves and grass. Recycling Centers as well as the roving Green Recycling Truck are also closed at this time.

Debris collection from the hurricanes has resumed in unincorporated areas of Calcasieu Parish. The Residential Solid Waste Convenience Centers in Lake Charles and Sulphur remain closed.

· The Mayor’s Action Line - residents can call 491-1346, Monday through Friday 8 a.m. - 4:30 p.m. to speak with City personnel. The Mayor’s Action Line email is operational and concerns can be emailed to mayorsactionline@cityoflc.us. You can also get the latest updates by checking our website, www.cityoflakecharles.com, or following us at www.facebook.com/LakeCharlesLouisiana.

· Calcasieu Parish Animal Services and Adoption Center is meeting with residents by appointment only due to damage at their facility. Residents may call 721-3730 or 853-9573 to schedule an appointment.

· Permitting: City of Lake Charles Permitting Center now processing permit applications through www.mypermitnow.org. Staff members are also available to answer questions by phone at 491-1294, 8 a.m. – 4:30 p.m., Monday through Friday.

· Permitting: The Division of Planning and Development will be issuing permits at the Harbor’s Edge Pavilion at Prien Lake Park, 3700 West Prien Lake Road in Lake Charles. Residents are encouraged to use the online permit feature at www.calcasieuparish.gov/Permits. Permit information is available at 337-721-3600 or 337-721-3610 or by email at planning@calcasieuparish.gov. Occupational licenses and zoning requests will also be handled at Prien Lake Park. M-F 8am-5pm Saturday 8am-noon

Cameron Parish

· Cameron Parish will NO LONGER be under a Mandatory Order of Evacuation and no curfew

· Cameron distribution Centers - food, water and ice daily 8am-4pm

Johnson Bayou Fire Center - 6246 Gulf Beach Hwy

Hackett’s Corner - Intersection 384/Hwy 27 8am-6pm

Tarpon Site - old Canik’s Grocery parking lot 4459 West Creole Hwy

Cameron Library

· Many traffic lights are not operational, please use extreme caution when driving. Treat every traffic signal without power as a 4 way stop.

· Cameron Ferry - running daily from 6:30 a.m. to 6:30 p.m.

· BURN BAN order remains in place for Cameron Parish. In Cameron Parish, private burning shall only be allowed by permission of the local fire department or local fire chiefs.

Cameron/Creole - Tim Dupont 337-912-0927

Grand Chenier - Shawn Bonsall 337-274-8291

Grand Lake - Toby Landry 337-912-0045

Hackberry - Michael Welch 337-274-2717

Johnson Bayou - Ronnie Doucett 337-526-7171

Lowry - Barry Watkins 337-224-1442

Klondike - Mickie Feverjean 337-329-3403

· Boil order remains in effect for lower potions of Cameron Parish

· SweetLake and Big Lake Dump sites will be open from 10am-5pm. Johnson Bayou, Hackberry, Lowry, and Klondike Dump sites are working at normal operational hours. REMINDER: Only household trash will be allowed at dump sites. No debris.

FEMA

Renters and homeowners in parishes designated for FEMA assistance after Hurricane Laura have until November 27 to register for help, and for Hurricane Delta you have until December 16. Federal assistance includes help for temporary housing, rental assistance and repair or replacement of damaged property. Additionally, grants may be available to help with other expenses such as medical and dental care, childcare, funeral and burial costs, replacing essential household items, moving and storage, vehicle repairs and cleanup.

For more information or to register for assistance:

  • Call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585).
  • Visit disasterassistance.gov/.
  • To find a drive-thru Disaster Recovery Center (DRC), text 43362 and type DRC and a ZIP code (for example DRC 12345).
  • To receive a link to download the FEMA app:
  • Apple devices: text APPLE to 43362
  • Android devices: text ANDROID to 43362
  • Visit fema.gov/about/news-multimedia/app
  • Call 211 or text 527435837 to 898-211. For Louisiana evacuees that are now out-of-state, please call 337-310-4636. To get support, this number also is valid for TTY out-of-state users.
  • Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.

The drive-thru Disaster Recovery Centers:

Calcasieu Parish

- Lake Charles Civic Center Lake Charles - drive thru

- Frasch Park 400 Picard Road in Sulphur - drive thru. Will be closed on Sundays.

- Cameron Prairie Nation Wildlife Refuge 1428 Hwy 27 Bell City - last day is Nov 18

Beaureagard Parish

- War Memorial Civic Center, 250 West 7th Street, in DeRidder 9 a.m. to 5 p.m. daily

Cameron Parish

- Cameron Prairie National Wildlife Refuge 1428 LA 27 Bell City Mon-Sat 7a.m. – 5p.m. last day is Nov 18

Jeff Davis Parish

- Jefferson Davis Parish Fairgrounds, 810 S. Lake Arthur Ave., Jennings, LA 70546 8 a.m. to 6 p.m. Monday through Saturday.

Generator Safety

Make sure generators are hooked up correctly and never operate them in enclosed spaces. Click HERE for more on generator safety.

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