HURRICANE RECOVERY: What you need to know for Wednesday, October 28

Meals, supplies, assistance and more

HURRICANE RECOVERY: What you need to know for Wednesday, October 28
What you need to know as recovery continues. (Source: KPLC)

Mandatory evacuation lifted in Calcasieu, Beauregard, Allen, Jeff Davis and parts of Cameron Parish.

Mandatory evacuations remain in effect for Cameron, Creole and Grand Chenier in Cameron Parish with a curfew during the hours of 7:00PM - 6:00AM.

Many traffic lights are not operational, please use extreme caution when driving. Treat every traffic signal without power as a 4 way stop.

The Resident Resource Center at Henry Heights Recreation Center, 801 East School St., Lake Charles remians open Monday through Saturday (October 29- November 7) 10am-4pm. Representatives from the Louisiana Department of Insurance are able able to help residents understand the terms of their insurance policies, provide insight on the claim filing and adjusting process, and more.

Residents are encouraged to self-report damages to the state by clicking here.

Send updates to Please include dates, times, location and what assistance you are providing.

Evacuation Assistance

· Dial 211 for shelter information

· Dial 911 if you need transportation to evacuate

· Alexandria Mega Shetler is open - 8125 Hwy 71 South in Alexandria. This is the registration point, not necessarily the shelter you will be assigned to.

Before you hire a contractor

Before you hire a contractor, make sure to check their credentials. You can download the free mobile app “LA Contractor”, or on facebook at Louisiana State Licensing Board for Contractors.

Also check Better Business Bureau at, Federal Trade Commission at, National association of Attorneys General at, National association of State Contractors licensing Agencies at, Louisiana State Board for contractors at or, You can also contact or 866-720-5721.

Assistance with Tarps, Storage

· Operation Blue Roof - Sign up for the FREE program by using a smart phone at: Here, you can sign up for Blue Roof assistance using a Right of Entry (ROE) form, which gathers information about your residence. The ROE is a legal document that allows Corps workers to access your property and assess your home’s damage. The ROE also allows contracted crews to work on your roof.

Residents can call toll free 1-888-ROOF-BLU (1-888-766-3258) to sign up for a repair or a new roof.

· U-Haul offering 30 days of free self storage - click here for details


· Zion Tabernacle Church 910 Shattuck St, Lake Charles 1pm-6pm hot meals, supplies, hygiene products

· United Way of SWLA and the United Cajun Navy at the Throne of Grace Fellowship 2401 6th Street, Lake Charles hot meals daily 11am-3pm

· Catholic Charities - text Hurricane to 84576 for daily updates or check their Facebook page here:


· Manna Ministries at St. Luke Simpson United Methodist Church at 1500 Country Club Rd, Lake Charles Wednesday October 28, 2020 from 9am until noon. Food & supplies

· Zion Tabernacle Church 910 Shattuck St, Lake Charles 1pm-6pm hot meals, supplies, hygiene products

· United Way of SWLA and the United Cajun Navy 2401 6th St., Lake Charles. Available items include non-perishable food, pet food, bottled water and cleaning supplies. Hot meals will be available at lunch every day.

· Catholic Charities - text Hurricane to 84576 for daily updates or check their Facebook page here:

Our Lady Queen of Heaven Church office 617 West Claude 9am-noon

· National Guard distributing food, water and ice 8am-6pm


Johnson Bayou Fire Center - 6246 Gulf Beach Hwy 8am-6pm cleaning supplies and tarps

Grand Lake High School - 1039 Gulf Hwy 384 8am-6pm

Hackett’s Corner - Intersection 384/Hwy 27 8am-6pm


· Calcasieu Parish Health Unit has resumed Emergency Vaccine services at 3236 Kirkman Street 8am-4pm. No cost Hepatitis A, Hepatitis B, and Tetanus Vaccines are available. COVID-19 testing also available, this is a drive through site. Please stay in your vehicle and wear a mask. You must provide a phone number and email address to be tested. An ID is not required. Preregister at

· Primary Care Clinic - Calcasieu Parish Health Unit parking lot 3236 Kirkman St., Lake Charles Mon-Fri 8am-4pm. Medication refills for chronic conditions, routine lab orders, vital signs checks, basic physical exams, basic medical advice, assistance connecting to specialists. There is no out-of-pocket expense for residents and no insurance information is required. This is the last week for citizens to receive free primary care from this site, it will close permanently on 10/30/2020 at 4pm.

· “Keep Calm Line” has been established to connect residents to resources when dealing with their stress and mental health: 1-866-310-7977. Also, residents can call 211 for 24-hour crisis counseling.

Laundry and Showers

· Catholic Charities - laundry facilities and vouchers for laundry service. Sign up between 8:30am-9am at 1225 2nd St, Lake Charles.

· Laundry and Shower Trailers are fully operational at the the Johnson Bayou Fire Station.

Volunteers needed

Catholic Charities 1225 2nd St. (337) 439-7436

United Way 2401 6th St., Lake Charles (337) 433-1088

DSNAP Pre-registration

If you pre-registered or applied for DSNAP during Laura (or since March), you do not need to pre-register again.

If you didn’t pre-register for DSNAP, you can get a head start on your phone application and interview if DSNAP is approved for your parish. 𝗧𝗲𝘅𝘁 𝗟𝗔𝗗𝗦𝗡𝗔𝗣 𝘁𝗼 𝟴𝟵𝟴-𝟮𝟭𝟭 for more info or visit

Remember: 𝗦𝗡𝗔𝗣 𝗿𝗲𝗰𝗶𝗽𝗶𝗲𝗻𝘁𝘀 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗲𝗹𝗶𝗴𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗗𝗦𝗡𝗔𝗣 and should not pre-register or apply.

Road Conditions

Motorists are encouraged to check the status of road conditions and the ferry prior to commuting to impacted areas by using the following resources:

· MyDOTD: Motorists can receive automatic and up-to-date information on local projects, lane and road closures, and other DOTD activity by signing up for MyDOTD on the DOTD website.

· 511 Traveler Information: Travelers can also find information regarding road closures by visiting the 511 Traveler Information website at or by dialing 511 from their telephone and saying the route or region about which they are seeking information. Out-of-state travelers can access the system by calling 1-888-ROAD-511 (1-888-762-3511).

· Social media: Additional information can be found at DOTD’s Facebook and Twitter pages.

Trash Pickup

· Place normal household garbage and trash, such as food refuse, diapers and regular household waste at curbside and separate from storm debris.

· Storm debris, including tree limbs, carpet and carpet padding, aluminum and wood fencing, and household furniture and appliances should be placed curbside in separate piles, apart from the household garbage and trash.

In Cameron Parish the Big Lake, Sweet Lake, and Johnson Bayou Dumpsites are open from 10:00am - 5:00pm. Hackberry is at normal operations.



Louisiana Insurance Commissioner Jim Donelon is reminding policyholders affected by Hurricane Laura and Hurricane Delta that the single season named-storm/hurricane deductible law prohibits a homeowner from paying more than one named-storm/hurricane deductible in the same hurricane season. Click here for the full story.

The Resident Resource Center at Henry Heights Recreation Center, 801 East School St., Lake Charles open Wednesday through Saturday (October 14-17) and Monday through Saturday (October 19-24) 10am-4pm. Representatives from the Louisiana Department of Insurance are able able to help residents understand the terms of their insurance policies, provide insight on the claim filing and adjusting process, and more.

Calcasieu Parish

· Curfew and mandatory evacuation have been lifted.

· Calcasieu Parish District Attorney’s Office - Remediation crews are still working on the building to create a safe and healthy environment for all employees. An opening date will be forthcoming, but in the interim we are still requesting all inquiries be directed to

For this week:

Court appearances for felony matters in 14th JDC are still being held. If you received a notice to appear in court for Division D, Judge Wyatt, you are required to appear. If you miss court, you will need to contact your attorney.

If you had a traffic court date or misdemeanor court date after August 26, your court date will be reset. You will receive a notice. For all other urgent traffic questions, please call 337-437-3421 between the hours of 9-1, Monday through Wednesday of this week.

If you need a disposition letter, please email

· Transit services will remain suspended until further notice.

· The American Job Center will reopen with visitors seen by appointment only. Call 337-721-4010.

· Parish parks are open, but many will have limited facilities available. Visit for detailed information regarding what amenities are open for each park and/or boat launch. Currently all boat launches north of the Saltwater Barrier on the Calcasieu River and English Bayou are closed. No reservations are currently being taken.

Boat traffic on the Calcasieu River and English Bayou areas north of the Saltwater Barrier to the Calcasieu Parish line and on the West Fork of the Calcasieu River is still restricted to commercial and law enforcement vessels and boats

· The City of Lake Charles' Solid Waste Division have resumed normal household trash and garbage collection routes. This includes the pick-up of bagged lawn debris, such as leaves and grass. Recycling Centers as well as the roving Green Recycling Truck are also closed at this time.

Debris collection from the hurricanes has resumed in unincorporated areas of Calcasieu Parish. The Residential Solid Waste Convenience Centers in Lake Charles and Sulphur remain closed.

· The Mayor’s Action Line will once again be accepting calls regarding pressing City issues. Residents may call 491-1346, Monday through Friday, between the hours of 8 a.m. and 4:30 p.m. to speak with City personnel. The Mayor’s Action Line email is operational and concerns can be emailed to You can also get the latest updates by checking our website,, or following us at

· Parish Police Jury offices and facilities have reopened.

· Calcasieu Parish Animal Services and Adoption Center is meeting with residents by appointment only due to damage at their facility. Residents may call 721-3730 or 853-9573 to schedule an appointment.

· Permitting: City of Lake Charles Permitting Center now processing permit applications through Staff members are also available to answer questions by phone at 491-1294, 8 a.m. – 4:30 p.m., Monday through Friday.

· Permitting: The Division of Planning and Development will be issuing permits at the Harbor’s Edge Pavilion at Prien Lake Park, 3700 West Prien Lake Road in Lake Charles. Residents are encouraged to use the online permit feature at Permit information is available at 337-721-3600 or 337-721-3610 or by email at Occupational licenses and zoning requests will also be handled at Prien Lake Park. M-F 8am-5pm Saturday 8am-noon

Cameron Parish


· BURN BAN order remains in place for Cameron Parish. In Cameron Parish, private burning shall only be allowed by permission of the local fire department or local fire chiefs.

Cameron/Creole - Tim Dupont 337-912-0927

Grand Chenier - Shawn Bonsall 337-274-8291

Grand Lake - Toby Landry 337-912-0045

Hackberry - Michael Welch 337-274-2717

Johnson Bayou - Ronnie Doucett 337-526-7171

Lowry - Barry Watkins 337-224-1442

Klondike - Mickie Feverjean 337-329-3403

From Cameron Parish Police Jury:

As everyone works to recover from the storms, we want to be sure you get plain-English explanations of government procedures and policies about demolition and debris removal.

Here are important points to know:

- Most insurance policies pay for demolition and debris removal — so check with your insurance company and get the specifics.

- In most cases, FEMA will not pay for demolition and debris removal if your insurance already pays for it. That’s a key reason to fully understand your coverage.

- The parish is working with FEMA to get a private-property debris removal program approved.

- The parish will open up the application period to residents on Nov. 9.

- Submitting an application does not guarantee you are eligible and is subject to FEMA approval.

· Boil order lifted for the town of Hackberry

· Effective as of Oct. 18 - The following communities in Cameron Parish will no longer be under a Mandatory Evacuation Order and no curfew will be in effect:

Hackberry, Johnson Bayou, Holly Beach, Grand Lake, Big Lake, Sweet Lake, Klondike and Lowry.

· Communities in Cameron Parish that WILL CONTINUE to be under a Mandatory Evacuation Order with a curfew during the hours of 7:00PM - 6:00AM, include: Cameron, Creole and Grand Chenier.

· The Cameron Parish Clerk of Court’s Office will now be open in Cameron on Monday - Friday, 9:00am - 3:00pm.

· Laundry and Shower Trailers are fully operational at the the Johnson Bayou Fire Station.

· Cameron Parish Waterworks District #10 has water available throughout the entire district except east of Holly Beach. They are still under a boil advisory.

· SweetLake and Big Lake Dump sites will be open from 10am-5pm. Johnson Bayou, Hackberry, Lowry, and Klondike Dump sites are working at normal operational hours. REMINDER: Only household trash will be allowed at dump sites. No debris.

· Schools -

JBHS-PreK-12. Teachers returned on 10/19, students returned on 10/21

HHS PreK-5 Teachers returned today, 10/22, students return on 10/26

HHS 6-12 Teachers and students will tentatively return at the end of November/beginning of December.

GLES PreK-6 Teachers returned today, 10/22, students return on 10/26

GLHS 7-12 Teachers will return on 11/5, students will return on 11/9

SCHS PreK-12 Tentatively we are being told December 1st. We are continuing to work with the architects and contractors to finalize a plan that addresses the points of egress in order to be compliant with the State Fire Marshal’s office.

Beauregard Parish

· Mandatory evacuation has been lifted.

· Curfew has been lifted.

Jeff Davis Parish

· Mandatory evacuation has been lifted

· Curfew has been lifted.

Allen Parish

· The Northwest Allen Parish Water District system-wide boil advisory has been lifted.

· Curfew and mandatory evacuation have been lifted.


Renters and homeowners in parishes designated for FEMA assistance after Hurricane Laura now have until November 27 to register for help. Federal assistance includes help for temporary housing, rental assistance and repair or replacement of damaged property. Additionally, grants may be available to help with other expenses such as medical and dental care, childcare, funeral and burial costs, replacing essential household items, moving and storage, vehicle repairs and cleanup.

For more information or to register for assistance:

  • Call the FEMA Helpline at 800-621-3362 (TTY 800-462-7585).
  • Visit
  • To find a drive-thru Disaster Recovery Center (DRC), text 43362 and type DRC and a ZIP code (for example DRC 12345).
  • To receive a link to download the FEMA app:
  • Apple devices: text APPLE to 43362
  • Android devices: text ANDROID to 43362
  • Visit
  • Call 211 or text 527435837 to 898-211. For Louisiana evacuees that are now out-of-state, please call 337-310-4636. To get support, this number also is valid for TTY out-of-state users.
  • Those who use a relay service such as a videophone, InnoCaption or CapTel should update FEMA with their specific number assigned to that service.

The drive-thru Disaster Recovery Centers:

Acadia Parish (closed Sunday)

Southside Community Center Rayne

Allen Parish

Coushatta Casino, 777 Coushatta Drive in Kinder, Monday - Saturday 8am-6pm beginning October 16

Calcasieu Parish

Lake Charles Civic Center Lake Charles - drive thru

Frasch Park 400 Picard Road in Sulphur - drive thru

Huber Park Community Center 24021 Fourth Ave Lake Charles - walk up

Martin Luther King Center 2009 N. Simmons St. Lake Charles - walk up

Beaureagard Parish

War Memorial Civic Center, 250 West 7th Street, in DeRidder 9 a.m. to 5 p.m. daily

Vernon Parish

Vernon Parish Sheriff (Side Parking Lot) Leesville

Cameron Parish

Hackberry Community Center 986 Main Street Hackberry daily 7a.m. – 5p.m.

LSU AG Center 10098 Gulf Highway Lake Charles daily 7a.m. – 5p.m.

Cameron Prairie National Wildlife Refuge 1428 LA 27 Bell City daily 7a.m. – 5p.m.

Generator Safety

Make sure generators are hooked up correctly and never operate them in enclosed spaces. Click HERE for more on generator safety.

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