L'Auberge du Lac Names 2008 Employee of the Year; Slot Technician Pam Siverand Honored for Excellence in Customer Service
Manager & Supervisor of the Year also Named as Employees Entertained by Nationally Known Act The Passing Zone
LAKE CHARLES, La. - L'Auberge du Lac Casino Resort, a luxury resort in Lake Charles, La., recently announced its Employee of the Year for 2008 along with its Manager of the Year and Supervisor of the Year. The honored employees are chosen for their dedication to exceptional customer service at the award-winning casino resort.
Pam Siverand, a slot technician, was named Employee of the Year at a January 22 gala held at L'Auberge. VP & General Manager Larry Lepinski personally announced Siverand as the winner chosen from a pool of 12 dynamic and dedicated Five Star employees who had previously been named Employee of the Month. L'Auberge employees celebrated the night with a private performance by The Passing Zone, a high energy juggling act made famous by the hit television show America's Got Talent.
Siverand, who joined L'Auberge in September 2007, received a cash prize, a personalized L'Auberge suitcase, VIP parking for one year and a crystal trophy. She will use that luggage to fly to Las Vegas with a guest and join winners from all of the Pinnacle Entertainment properties for a private reception with Pinnacle Chairman and CEO Daniel R. Lee along with a host of surprises and special events. Pam is a native of Westlake; she has one daughter.
Slot shift manager Timothy Ferguson was named Manager of the Year for 2008; he joined L'Auberge in December 2004. Jared Rising, an accredited Sous chef, earned top honors as Supervisor of the Year; Rising joined the company in January 2006. Both winners received a custom trophy, a cash prize and a gift.
Each month, L'Auberge recognizes five employees, or Five Stars, for their service skills. All of these employees went to great lengths to uphold L'Auberge's quality and image as the most successful and respected entertainment destination in the South. One is then designated as Employee of the Month and becomes eligible for the coveted Employee of the Year designation. Every three months, L'Auberge chooses its Leaders of the Quarter from among the properties managers and supervisors.
(Left to right) L'Auberge VP/General Manager Larry Lepinski, Tim Ferguson, Jared Rising, Pam Siverand, Sr. Director of Human Resources Jackie St. Romain
About L'Auberge du Lac
L'Auberge is located on 242 acres of land in Lake Charles, La., two hours from the Houston metropolitan area. This premier facility is ideal for the business traveler or guest looking for the ultimate in hospitality and dining experiences, plus non-stop gaming action. The property includes a 26-story hotel complex with approximately 1,000 spacious rooms and suites; an 18-hole golf course designed by Tom Fazio; 26,000 gross square feet of meeting space, including a business center and conference registration area; two resort swimming pools, lazy river and private cabana courtyard; full-service salon and spa and cardio fitness center; retail stores; ten innovative dining outlets; and top-name entertainment. The casino features 30,000 square feet of Vegas-like gaming action with 62 table games and more than 1,600 ticket-in ticket-out slot machines.
To learn more about L'Auberge, call reservations at (866) 580-7444 or visit www.ldlcasino.com.
About Pinnacle Entertainment
Pinnacle Entertainment, Inc. owns and operates casinos in Nevada, Louisiana, Indiana, Missouri and Argentina, and has significant insurance claims related to a hurricane-damaged hotel and casino complex previously operated in Biloxi, Mississippi. The Company opened Lumière Place, a $507 million casino hotels complex in downtown St. Louis, Missouri, in December 2007. Pinnacle also has a second casino development project under construction in the St. Louis area, which opening is dependent upon final approval by the Missouri Gaming Commission. Pinnacle is currently developing a second casino resort in Lake Charles, Louisiana, to be called Sugarcane Bay, and is developing a casino resort in Baton Rouge, Louisiana. Additionally, Pinnacle owns a casino site at the heart of the famed Boardwalk in Atlantic City, New Jersey.
Pinnacle Entertainment, Inc. is publicly traded on the New York Stock Exchange under the ticker symbol PNK. To learn more about Pinnacle Entertainment, please visit www.pnkinc.com.