Phone outage under review - KPLC 7 News, Lake Charles, Louisiana

Phone outage under review

March 20, 2007

By Theresa Schmidt     

Where were you when the phones went out? A lot of people were at work.  Emergency responders are still evaluating what happened and how they handled the crisis.     

People take phones for granted, until outages such as yesterday. Says Lynn Dent, who works in a local office.  "I tried to make several outgoing phone calls and wasn't able to get out and I tried to use my cell phone several times and wasn't able to get through."  Pamela Duhon was taking her husband to the doctor when they discovered the phone weren't working.  "We tried to reach family members and started getting scared and wondering what was going on. And many people were saying it was like, a terror attack. And I said no it's not."     

Luckily for most people the phone outage was nothing more than an inconvenience. Dent says, "We weren't able to get through some calls we needed to get through, but really nothing horrible happened."  Duhon says everying turned out fine.  "After everything came back on everybody got in touch with each other."  And some like Veronica Miller scarcely noticed.  "I didn't notice that the phone hadn't been ringing, but I guess that was the reason."      

The phone outage was the main topic of a regularly meeting of Calcasieu's Local Emergency Planning Committee meeting. So far, it does not seem the situation proved catastrophic for anyone. Since people couldn't call 911,  agencies had to do their best to spread the word about alternative ways to report emergencies.     

911 Director Robin Martin says even before this, they had talked about a backup system to respond to such a situation. "If the phone company arranged it so we automatically rolled over to another big switch, which I believe the closest is Alexandria, we would never lose service." But he admits it would probably cost a fortune. "You could be talking hundreds of millions of dollars.  And who would pay for that? The consumer in the long run."     

Director of Calcasieu Emergency Operations Dick Gremillion says as with all incidents they evaluate, learn and try to improve. "We're going to give people a few days to digest what happened and what solutions we may be able to come up with."     

An after action review for emergency responders is expected to take place next week.  Next week's "after action review" meeting is not expected be a public meeting. That's so emergency officials will feel free to hash out any concerns they might be reluctant to air publicly. However Gremillion says they will have a media briefing following the meeting. The time and date have not yet been set.

  • More Local NewsNewsMore>>

  • Johns’ riverboat proposal gains approval

    Johns’ riverboat proposal gains approval

    Wednesday, April 25 2018 9:32 PM EDT2018-04-26 01:32:58 GMT
    Louisiana Legislature (Source: KPLC)Louisiana Legislature (Source: KPLC)

    Louisiana's senators have agreed to allow the state's riverboat casinos to move on land. The Senate voted 22-14 Tuesday for the proposal by Sen. Ronnie Johns, a Lake Charles Republican. The measure would allow Louisiana's 15 riverboat casinos to conduct gambling activities within 1,200 feet on land from where the riverboat is berthed and remove the requirement the riverboats have an operable paddlewheel. It also would redefine the limits on gambling space.

    More >>

    Louisiana's senators have agreed to allow the state's riverboat casinos to move on land. The Senate voted 22-14 Tuesday for the proposal by Sen. Ronnie Johns, a Lake Charles Republican. The measure would allow Louisiana's 15 riverboat casinos to conduct gambling activities within 1,200 feet on land from where the riverboat is berthed and remove the requirement the riverboats have an operable paddlewheel. It also would redefine the limits on gambling space.

    More >>
  • LEGAL CORNER: Are balloon releases legal in Louisiana?

    LEGAL CORNER: Are balloon releases legal in Louisiana?

    Wednesday, April 25 2018 3:34 PM EDT2018-04-25 19:34:50 GMT
    (Source: KPLC)(Source: KPLC)
    (Source: KPLC)(Source: KPLC)
    Submit your questions to news@kplctv.com. Civil matters only, please. QUESTION: I have partial custody of my son. The biological dad was granted weekly visitations but has since moved states away and hasn’t seen my son in over three years. I’m worried that he would one day try to come back and the school will release my son because of the court order. I was also wondering if it’s possible for my husband to adopt my son without the biological dad’s cons...More >>
    Submit your questions to news@kplctv.com. Civil matters only, please. QUESTION: I have partial custody of my son. The biological dad was granted weekly visitations but has since moved states away and hasn’t seen my son in over three years. I’m worried that he would one day try to come back and the school will release my son because of the court order. I was also wondering if it’s possible for my husband to adopt my son without the biological dad’s cons...More >>
  • LSP busts man in Vernon Parish for human trafficking

    LSP busts man in Vernon Parish for human trafficking

    Wednesday, April 25 2018 1:52 PM EDT2018-04-25 17:52:21 GMT
    (Source: LSP)(Source: LSP)
    (Source: LSP)(Source: LSP)
    Louisiana State Police arrested a man and charged him with human trafficking, according to LSP Public Affairs spokesperson Daniel Moreau.  Moreau says, last night around 9 p.m., an LSP Troop E trooper stopped a 2005 Toyota Sequoia on La. 8 near Leesville. The Toyota driver's violations include an obstructed license plate improper lane usage.   The driver was Douglas Zabala Cubillan, 45, of Duluth, Georgia. Inside of the car with Cubillan were nine illegal aliens, Moreau sa...More >>
    Louisiana State Police arrested a man and charged him with human trafficking, according to LSP Public Affairs spokesperson Daniel Moreau.  Moreau says, last night around 9 p.m., an LSP Troop E trooper stopped a 2005 Toyota Sequoia on La. 8 near Leesville. The Toyota driver's violations include an obstructed license plate improper lane usage.   The driver was Douglas Zabala Cubillan, 45, of Duluth, Georgia. Inside of the car with Cubillan were nine illegal aliens, Moreau sa...More >>
Powered by Frankly