LC residents struggle with pipes frozen, broken and still at ris - KPLC 7 News, Lake Charles, Louisiana

LC residents struggle with pipes frozen, broken and still at risk of freezing

LAKE CHARLES, LA (KPLC) -

The house where we met one local plumber was eight feet off the ground, which meant even wrapped pipes were no match for the extremely cold temperatures.

Plumber Bobby Webre says there are multiple problems at the home on River Road in Lake Charles.

"He's got some busted pipes, it's still frozen up. I'm going to have to thaw it. He has a lot of exposed pipe in here and a lot of houses in Lake Charles do.  But this house is eight foot off the ground, so he does have a lot of exposed pipe," said Webre.

Webre says even wrapped pipes behind a wooden or brick wall can freeze if it gets cold enough.

He suggests those with houses on piers protect pipes. He says wrap pipes, block the wind and drip the pipes.

"I would go get some felt paper or wrap something around the house. I would run hot and cold pipes, run the outside faucets," he said.

Webre has another tip if your dryer vents below your floor.

"If your dryer vent goes through your floor and your house is off the ground, you could run your dryer and it will warm up the whole bottom side of your house," he said.

Russell Buckels is superintendent for the Lake Charles water division. He says even though many are dripping pipes, water pressure is holding.

"We have experienced some loss in pressure, but it's nothing that affects our operations at all," said Buckels.

"As the leaks that have happened are repaired, and customers stop running water because of the low temperatures, the pressure will starting easing back up," Buckels said.

He says the city may be able to help those whose water bill shows a big increase.

"If you have a leak you can get it repaired by a plumber and then if you do notice a higher bill, higher than average, say the next month, you can contact our business office and we do leak adjustments under certain circumstances."

He says the adjustment is based on one's average monthly bill for the previous 12 months.

For more details see below, from the business manager of the LC Water Division, Sheila Nunez:

“The City of Lake Charles can give a customer a leak adjustment once in any 12 month period.  The leak adjustment will adjust a portion of the two highest bills off of the customers billings. The adjustment will not be applied to the customer’s account until their bills are back to normal.

To qualify for a leak adjustment, the months in question must be more than 1 ½ times the average bill for the customer. The adjustment will adjust a PORTION of the two highest bills off. A leak adjustment can only be done once in any 12 month period.

Customers must send a letter requesting the leak adjustment, with their name, address, account number, and when the leak was repaired.  The letter needs to be sent to the City of Lake Charles Water Division, PO Box 1727, Lake Charles, LA 70602.

“Customers must continue making a monthly payment."

Copyright 2018 KPLC. All rights reserved. 

  • More Local NewsNewsMore>>

  • Walmarts in SWLA are getting remodeled for faster and easier service

    Walmarts in SWLA are getting remodeled for faster and easier service

    Thursday, June 21 2018 7:47 PM EDT2018-06-21 23:47:59 GMT
    (Source: Walmart)(Source: Walmart)
    (Source: Walmart)(Source: Walmart)

    Two Walmarts in Southwest Louisiana will be remodeled to help busy customers save time and money this fiscal year. The Walmarts on 2500 N. Martin Luther King Hwy. and 3215 Gerstiner Memorial Blvd. will be getting improvements.  Walmart plans to expand several innovative services that deliver greater convenience and faster services, including: Online Grocery Pickup Customers can order groceries online and pick them up without ever having to leave their car. The servi...

    More >>

    Two Walmarts in Southwest Louisiana will be remodeled to help busy customers save time and money this fiscal year. The Walmarts on 2500 N. Martin Luther King Hwy. and 3215 Gerstiner Memorial Blvd. will be getting improvements.  Walmart plans to expand several innovative services that deliver greater convenience and faster services, including: Online Grocery Pickup Customers can order groceries online and pick them up without ever having to leave their car. The servi...

    More >>
  • DA DeRosier responds to Ethics complaint about LACE

    DA DeRosier responds to Ethics complaint about LACE

    Thursday, June 21 2018 7:46 PM EDT2018-06-21 23:46:07 GMT

    This week the Southern Poverty Law center filed a complaint with the Ethics Board concerning LACE tickets. LACE stands for local agency compensated enforcement. and one local defense attorney says it invites corruption from top to bottom. But Calcasieu DA John DeRosier says it helps local programs and increases public safety.

    More >>

    This week the Southern Poverty Law center filed a complaint with the Ethics Board concerning LACE tickets. LACE stands for local agency compensated enforcement. and one local defense attorney says it invites corruption from top to bottom. But Calcasieu DA John DeRosier says it helps local programs and increases public safety.

    More >>
  • Chilean firefighters train in Calcasieu Parish

    Chilean firefighters train in Calcasieu Parish

    Thursday, June 21 2018 7:40 PM EDT2018-06-21 23:40:50 GMT
    (Source: KPLC)(Source: KPLC)
    (Source: KPLC)(Source: KPLC)

    It's not every day that you see another flag other than the red, white and blue in the Sulphur, but for the next few days, a group of 19 Chilean firefighters will be calling South West Louisiana their home.  The group has been brought to the lake area through the F.I.R.E.S. Organization, who seeks to train firefighters across Latin America to respond to industrial fires and energies properly.  Chile has strict environmental rules which means burning fuels for fire exercise...

    More >>

    It's not every day that you see another flag other than the red, white and blue in the Sulphur, but for the next few days, a group of 19 Chilean firefighters will be calling South West Louisiana their home.  The group has been brought to the lake area through the F.I.R.E.S. Organization, who seeks to train firefighters across Latin America to respond to industrial fires and energies properly.  Chile has strict environmental rules which means burning fuels for fire exercise...

    More >>
Powered by Frankly