COPY-LSU plans to issue refunds for canceled McNeese St. game - KPLC 7 News, Lake Charles, Louisiana

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COPY-LSU plans to issue refunds for canceled McNeese St. game

LSU fans who purchased their tickets through the university's athletic department will be issued a refund for the season opener against McNeese State that was canceled this weekend. 

A four-hour weather delay started early in the first quarter Saturday night and ended up being called due to player safety. The cut off time to start the game was midnight, but while officials from LSU and McNeese State waited for the delay to end they decided playing after midnight would be a risky move. 

LSU Athletic Director Joe Alleva first mentioned the possibility of a refund Monday morning on ESPN 104.5.

"Since this is a nearly unprecedented situation, we have had to thoroughly explore our options in addressing the matter of ticket refunds,” Alleva explained. “In the end, we believe that issuing the refund is quite simply the right thing to do in this case. We have a plan in place that fairly reimburses fans who purchased tickets through our ticket office."

LSU has outlined the refund process:

  • All fans who purchased a ticket for the LSU-McNeese State football game through the LSU Athletic Ticket Office will receive a full refund of the single-game ticket price.
  • The refund will apply to: 
         a. All LSU football season ticket-holders, including student season-ticket holders
         b. All ticket-holders who purchased a single-game ticket, a group ticket, or a ticket as part of a package through the LSU Athletic Ticket Office, LSUtix.net or the LSU Ticket Marketplace site
  • The prices for the game, depending upon seat location, were $35 and $25 for season ticket holders and $11 and $4 for LSU students. Prices varied for tickets purchased at the single game, group and package rates.
  • Fans who purchased tickets using a credit card will have the refund issued to the credit card account by September 30. Fans who purchased by any other payments will receive a refund check in the mail by October 15 with the exception of individual game cash purchasers, who will have until 5 p.m. on September 30 to contact the ticket office about refund information. The ticket office phone number is (225) 578-2184.

Fans who bought tickets from McNeese Athletics will need to contact them directly for details.

Any fans who got tickets through non-authorized third parties will need to reach out to those places about refunds.

"It’s obviously an unfortunate situation since we had over 100,000 fans in Tiger Stadium for the start of game, and the atmosphere throughout the campus was electric," Alleva said. "Our fans again demonstrated why they are the best in the nation, and we appreciate their patience as we administer this process."

This was the first cancellation of an LSU football game since 1918 when university officials were forced to cancel the entire season because of World War 1. 

The Tigers now head into week two without a game under their belt as they have to gear up for conference play. LSU faces Mississippi State in Starkville on Saturday at 8:15 p.m. The game will be televised on ESPN. 

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