BBB: Do your homework before purchasing home security system - KPLC 7 News, Lake Charles, Louisiana

BBB: Do your homework before purchasing home security system

(Source: Better Business Bureau) (Source: Better Business Bureau)
SOUTHWEST LOUISIANA (KPLC) -

The Better Business Bureau is warning consumers to be wary of door-to-door vendors selling alarm systems. The BBB reports that every summer they receive complaints from homeowners who say they have been exposed to high pressure sales tactics.

"Consumers are often told they must act now, but it's important to take a little time and do some research before purchasing any product or service," said Carmen Million, local BBB President.

For anyone considering purchasing a security system, the BBB offers the following tips:

Deal with reputable firms. Do some research and check out the company's Business Review at www.bbb.org.

Verify that company is properly licensed and has necessary permits to solicit door-to-door. Even if the company has a permit, you should still investigate the company you are relying on to protect your property.

Know your rights. Consumers have 3 days to cancel any door-to-door contract if the contract is over $25. Contracts should be canceled by sending a letter certified return receipt.

Study the contract carefully. Confirm information such as installation price, monthly price, installation time, length of contract, refund policy and cancellation procedures.

Ask about a moving clause. What happens if you move? Can the system come with you? Is there a fee to move the system? Ask before you buy.

Check out the monitoring company. The company making the sale may not be the company providing monitoring. Check out any company you would be dealing with before making a purchase.

Compare similar systems. BBB recommends consumers get three quotes before making any purchase. But when gathering quotes, make sure you are comparing similar equipment and monitoring plans.

Ask for the procedures in writing before making a purchase. What happens if the company can't reach you? Is the alarm reset? Are the police called? Are your alternate numbers called?

"A home security system is a great way to keep your home and your loved ones safe," said Million. "Asking the right questions and doing a little research helps consumers get the best security system for their needs."

Copyright 2014 KPLC. All rights reserved.

  • More Local NewsNewsMore>>

  • BREAKING

    UPDATE: Two people killed in car crash in Egan identified

    UPDATE: Two people killed in car crash in Egan identified

    Wednesday, July 26 2017 4:17 PM EDT2017-07-26 20:17:08 GMT
    (Source: KPLC)(Source: KPLC)

    Speeding and no seat belt usage is believed to be the cause of two fatalities in a single vehicle crash in Egan Tuesday night according to Master Trooper, Brooks David, with Louisiana State Police Troop I. Kevin Melancon of Calion, Arkansas, and Donna Cormier of Egan, both 44 died in the crash. Melancon was driving a 2013 Chevrolet Camaro on LA 100 when he ran off a curve and struck a culvert. Both Melancon and Cormier were not wearing seat belts, said David. Melanc...

    More >>

    Speeding and no seat belt usage is believed to be the cause of two fatalities in a single vehicle crash in Egan Tuesday night according to Master Trooper, Brooks David, with Louisiana State Police Troop I. Kevin Melancon of Calion, Arkansas, and Donna Cormier of Egan, both 44 died in the crash. Melancon was driving a 2013 Chevrolet Camaro on LA 100 when he ran off a curve and struck a culvert. Both Melancon and Cormier were not wearing seat belts, said David. Melanc...

    More >>
  • Boil Advisory for town of Thornwell

    Boil Advisory for town of Thornwell

    Wednesday, July 26 2017 4:08 PM EDT2017-07-26 20:08:14 GMT
    (Source: KPLC)(Source: KPLC)
    The Jeff Davis Water Commission in Thornwell has issued a boil advisory for portions of Hwy. 99. Water service has been restored to all affected areas but residents on Hwy. 99 as well as areas West and Northwest of Hwy. 99 should boil their water before use. The Jeff Davis Water Commission says it apologizes for any inconvenience and appreciates your patience.  Copyright 2017 KPLC. All rights reserved. More >>
    The Jeff Davis Water Commission in Thornwell has issued a boil advisory for portions of Hwy. 99. Water service has been restored to all affected areas but residents on Hwy. 99 as well as areas West and Northwest of Hwy. 99 should boil their water before use. The Jeff Davis Water Commission says it apologizes for any inconvenience and appreciates your patience.  Copyright 2017 KPLC. All rights reserved. More >>
  • FIRST ALERT FORECAST: More hot and dry weather this week before the rain returns this weekend

    FIRST ALERT FORECAST: More hot and dry weather this week before the rain returns this weekend

    Wednesday, July 26 2017 3:55 PM EDT2017-07-26 19:55:52 GMT
    Another dry day on ThursdayAnother dry day on Thursday

    By sunset this evening the temperatures will start to go down although we will still be very warm tonight. Overnight we will have mostly clear skies and temperatures in the mid 70s. Rain chances are down to zero. Thursday we will still be mostly sunny with a few passing clouds. Rain chances are down to 10%, but that is still being generous. Due to the upper level high pressure to our west, it will greatly limit any rain chances through the end of the week. 

    More >>

    By sunset this evening the temperatures will start to go down although we will still be very warm tonight. Overnight we will have mostly clear skies and temperatures in the mid 70s. Rain chances are down to zero. Thursday we will still be mostly sunny with a few passing clouds. Rain chances are down to 10%, but that is still being generous. Due to the upper level high pressure to our west, it will greatly limit any rain chances through the end of the week. 

    More >>
Powered by Frankly