BBB: Do your homework before purchasing home security system - KPLC 7 News, Lake Charles, Louisiana

BBB: Do your homework before purchasing home security system

(Source: Better Business Bureau) (Source: Better Business Bureau)
SOUTHWEST LOUISIANA (KPLC) -

The Better Business Bureau is warning consumers to be wary of door-to-door vendors selling alarm systems. The BBB reports that every summer they receive complaints from homeowners who say they have been exposed to high pressure sales tactics.

"Consumers are often told they must act now, but it's important to take a little time and do some research before purchasing any product or service," said Carmen Million, local BBB President.

For anyone considering purchasing a security system, the BBB offers the following tips:

Deal with reputable firms. Do some research and check out the company's Business Review at www.bbb.org.

Verify that company is properly licensed and has necessary permits to solicit door-to-door. Even if the company has a permit, you should still investigate the company you are relying on to protect your property.

Know your rights. Consumers have 3 days to cancel any door-to-door contract if the contract is over $25. Contracts should be canceled by sending a letter certified return receipt.

Study the contract carefully. Confirm information such as installation price, monthly price, installation time, length of contract, refund policy and cancellation procedures.

Ask about a moving clause. What happens if you move? Can the system come with you? Is there a fee to move the system? Ask before you buy.

Check out the monitoring company. The company making the sale may not be the company providing monitoring. Check out any company you would be dealing with before making a purchase.

Compare similar systems. BBB recommends consumers get three quotes before making any purchase. But when gathering quotes, make sure you are comparing similar equipment and monitoring plans.

Ask for the procedures in writing before making a purchase. What happens if the company can't reach you? Is the alarm reset? Are the police called? Are your alternate numbers called?

"A home security system is a great way to keep your home and your loved ones safe," said Million. "Asking the right questions and doing a little research helps consumers get the best security system for their needs."

Copyright 2014 KPLC. All rights reserved.

  • More Local NewsNewsMore>>

  • FIRST ALERT FORECAST: Cold front arrives tonight with storms possible, lower humidity the next few days

    FIRST ALERT FORECAST: Cold front arrives tonight with storms possible, lower humidity the next few days

    Tuesday, May 23 2017 11:43 PM EDT2017-05-24 03:43:46 GMT
    Less humid Wednesday!Less humid Wednesday!

    A cold front will move through Southwest Louisiana late Tuesday or early Wednesday.  This will bring noticeably drier air back to our area and that means we get a break from the humidity!  But it will also bring scattered showers and thunderstorms tonight.  The timing looks to be between 8 p.m. and 2 a.m. Wednesday.  The risk of severe weather is very low, but like last night, it is not zero!

    More >>

    A cold front will move through Southwest Louisiana late Tuesday or early Wednesday.  This will bring noticeably drier air back to our area and that means we get a break from the humidity!  But it will also bring scattered showers and thunderstorms tonight.  The timing looks to be between 8 p.m. and 2 a.m. Wednesday.  The risk of severe weather is very low, but like last night, it is not zero!

    More >>
  • Another cost increase for Prien Lake Elementary project

    Another cost increase for Prien Lake Elementary project

    Tuesday, May 23 2017 10:59 PM EDT2017-05-24 02:59:12 GMT
    (Source: www.gator995.com)(Source: www.gator995.com)

    It will take yet another chunk of tax dollars to complete a road and canopy at Prien Lake Elementary in Lake Charles. The student pick-up/drop-off area is needed to improve traffic congestion on Nelson Road. However, Calcasieu Parish taxpayers are on the hook for an additional $33,153 because of dirt issues. 

    More >>

    It will take yet another chunk of tax dollars to complete a road and canopy at Prien Lake Elementary in Lake Charles. The student pick-up/drop-off area is needed to improve traffic congestion on Nelson Road. However, Calcasieu Parish taxpayers are on the hook for an additional $33,153 because of dirt issues. 

    More >>
  • UPDATE: Gage Meche recovering after second surgery

    UPDATE: Gage Meche recovering after second surgery

    Tuesday, May 23 2017 10:58 PM EDT2017-05-24 02:58:17 GMT
    Gage Meche (Source: Facebook)Gage Meche (Source: Facebook)

    The 7-year-old shot at an elementary school in Moss Bluff is undergoing surgery again. “Complications have arisen and Gage Meche is back in surgery," family attorney Ron Richard said. "The family asks for prayers.” The family announced Monday on the Facebook page Gage's Road to Recovery that he was brought to the ER in Lafayette due to complications. After the accidental shooting on Monday, May 15, Gage returned home from the hospital on Saturday. The shootin...

    More >>

    The 7-year-old shot at an elementary school in Moss Bluff is undergoing surgery again. “Complications have arisen and Gage Meche is back in surgery," family attorney Ron Richard said. "The family asks for prayers.” The family announced Monday on the Facebook page Gage's Road to Recovery that he was brought to the ER in Lafayette due to complications. After the accidental shooting on Monday, May 15, Gage returned home from the hospital on Saturday. The shootin...

    More >>
Powered by Frankly