Lake Area residents respond to delay on Christmas packages - KPLC 7 News, Lake Charles, Louisiana

Lake Area residents respond to delay on Christmas packages

(Source: MGN Online) (Source: MGN Online)

Every Christmas, Barbara Combs of Lake Charles receives a pound cake in the mail from her brother in law in Colorado. This year, it's a different story.

"According to the post office there," said Combs. "It should've came no later than Monday. Tuesday, I saw my mail man out here, and I asked him, 'Where's my package?' "

Barbara's package, like many across America, did not arrive in time for Christmas. UPS and FedEx are under fire for failing to deliver packages in time for the holiday. In a statement, the delays are blamed on poor weather and systems overloaded by a shorter holiday shopping period. The U.S. Postal Service says holiday volume jumped 19 percent over the same period last year.

"It's very frustrating, because this is a cake," said Combs. "By the time cake gets here, it will be stale. I mean, it's been over a week. Who wants to eat a cake that's over a week old?"

U.S. Postal Service Public Affairs Officer Mckinney Boyd says a partnership with FedEx and UPS allows them to deliver what they call "the last mile."

Both carriers don't deliver to certain zip codes across the country. That's when the postal service picks up the slack.

"It gives those particular delivery agencies an opportunity to forward those packages to post offices that's in that area," said Boyd. "Then, they can deliver the packages to the post office, and then postal letter carriers can deliver it to the addressee."

As Christmas passes and another day goes by, residents are still waiting.

"Our local packages right here in the states should get [packages] to us before Christmas, I don't understand that," said Combs.

Copyright 2013 KPLC. All rights reserved.

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