Call taker reprimanded for Amanda Berry's 911 call - KPLC 7 News, Lake Charles, Louisiana

Call taker reprimanded for Amanda Berry's 911 call

Posted: Updated:
Amanda Berry, Michelle Knight, Gina DeJeus Amanda Berry, Michelle Knight, Gina DeJeus
  • More Local NewsLocalMore>>

  • Social group for widows and widowers

    Social group for widows and widowers

    Friday, August 22 2014 9:12 AM EDT2014-08-22 13:12:01 GMT
    The L.I.F.T. group or "Living Information For Today" was launched last year in Southwest Louisiana, connecting widows and widowers with one another in an uplifting wayMore >>
    The L.I.F.T. group or "Living Information For Today" was launched last year in Southwest Louisiana, connecting widows and widowers with one another in an uplifting wayMore >>
  • Candlelight Vigil for boy who died in house fire

    Candlelight Vigil for boy who died in house fire

    Friday, August 22 2014 12:02 AM EDT2014-08-22 04:02:51 GMT
    A Candlelight Vigil brought together almost 100 people for 7-year-old Kahlil Dangerfield who died from a house fire.More >>
    A Candlelight Vigil brought together almost 100 people for 7-year-old Kahlil Dangerfield who died from a house fire.More >>
  • Palermo in court fighting criminal charges & seizures

    Palermo in court fighting criminal charges & seizures

    Thursday, August 21 2014 8:17 PM EDT2014-08-22 00:17:11 GMT
    There's a hotly contested court battle underway between Sulphur businessman Joe Palermo and the state. And it now, partly deals with an investigation that has yet to result in criminal charges.Palermo was due on court motions fighting pending criminal charges against him, including forgery and possession of stolen things. But first off the defense filed a motion asking to secure and examine items seized yesterday, including Palermo's computer. Palermo attorney Karl says the seizure of compute...More >>
    There's a hotly contested court battle underway between Sulphur businessman Joe Palermo and the state. And it now, partly deals with an investigation that has yet to result in criminal charges.Palermo was due on court motions fighting pending criminal charges against him, including forgery and possession of stolen things. But first off the defense filed a motion asking to secure and examine items seized yesterday, including Palermo's computer. Palermo attorney Karl says the seizure of compute...More >>
CLEVELAND, OH (WOIO) -

19 Action News reporter, Scott Taylor has just discovered the call taker during Amanda Berry's escape in May has received a written reprimand from the city.

The actions of the call-taker were under review for several reasons. During the call, it sounded as if the call taker cursed at the end.

According to the city and U.S. Secret Service audio expert, the call taker did not curse.

However, the city said he should have kept her on the line.

The city went on to tell Scott Taylor the call taker should have showed more empathy.  His actions did not measure up to standards.

"I felt he could been more empathetic with her and more compassionate with her," said Commander Thomas Stocco.

19 Action News has made the decision not to use the call taker's name.

Back in May the city said the call taker complied with policies and procedures which enabled a very fast response by police, but noted some concerns and promised a review.

Copyright 2013 WOIO. All rights reserved.

Powered by WorldNow