Madison high-rise improves police access after I-Team story - KPLC 7 News, Lake Charles, Louisiana

Madison high-rise improves police access after I-Team story

NASHVILLE, TN (WSMV) -

After an ongoing Channel 4 I-Team investigation found police had been locked out at night and on weekends from a high-rise for the disabled and the elderly, police took action and now have gained access.

Last month, the Channel 4 I-Team exposed how the doors at the Chippington II high-rise in Madison would be locked from the outside at night and on weekends, even to police, unless someone let them in.

Residents told the Channel 4 I-Team that they feared they wouldn't be able to get downstairs if they were in trouble.

A memo from management indicated that the move to lock the doors was for the residents' safety.

But the day after our story aired, Metro police paid a visit to the facility.

"When that came to light, we went down and talked to the management staff about our concerns about that," said Sgt. James Vivrette.

Vivrette explained what they would have to do if they couldn't get in.

"We would have taken extreme measures. We'd just busted out the door, but obviously we didn't want to do that," Vivrette said.

As a result of that meeting with police, there is new keypad outside the tower and police have the security code.

"It went exceedingly fast after it was shown on Channel 4, and we appreciate it very much what you did," said resident Connie Spurlin.

It is unclear if the information being passed along to 911 dispatch is more thorough, however.

In May, the Channel 4 I-Team exposed how the alarm company hired by the facility was only told to alert emergency crews to a problem but not provide vital details.

Transcripts show one call in particular displayed the lack of information:

"Do we have a name or anything?" asked a 911 operator.
"No, sir," said the operator from Southeastern Sound.
"Do we have a room number?" asked the 911 operator.
"No, sir," said Southeastern Sound.
"Where exactly are they?" asked the 911 operator.
"I have no idea. They're at Hickory Hollow Towers is all I can tell you," Southeastern Sound said.

The Channel 4 I-Team again reached out for comment for the towers' owners in Knoxville, but they have not returned our calls or emails for comment.

Copyright 2013 WSMV (Meredith Corporation). All rights reserved.

  • Madison high-rise improves police access after I-Team storyMore>>

  • More Local NewsNewsMore>>

  • Toys for Tots accepting donations in Calcasieu

    Toys for Tots accepting donations in Calcasieu

    Friday, November 17 2017 5:45 PM EST2017-11-17 22:45:16 GMT
    (Source: MGN Online)(Source: MGN Online)

    The annual Toys for Tots holiday toy collection campaign is in full swing. Collection boxes have been placed at several locations in Calcasieu Parish. Area residents are asked to drop off new, unwrapped toys, for children up to 12 years of age, at any of the following locations: Walmart Neighborhood Market, 2011 Ryan St., Lake Charles Walmart Supercenter, 3415 Gerstner Memorial Blvd., Lake Charles Walmart Neighborhood Market, 260 Sam Houston Jones Pkwy., Moss Bluff Wa...

    More >>

    The annual Toys for Tots holiday toy collection campaign is in full swing. Collection boxes have been placed at several locations in Calcasieu Parish. Area residents are asked to drop off new, unwrapped toys, for children up to 12 years of age, at any of the following locations: Walmart Neighborhood Market, 2011 Ryan St., Lake Charles Walmart Supercenter, 3415 Gerstner Memorial Blvd., Lake Charles Walmart Neighborhood Market, 260 Sam Houston Jones Pkwy., Moss Bluff Wa...

    More >>
  • TOUCHDOWN LIVE: Second round of the playoffs

    TOUCHDOWN LIVE: Second round of the playoffs

    Friday, November 17 2017 5:03 PM EST2017-11-17 22:03:23 GMT

    Fifteen local high school football teams have reached the second round of the playoffs and tonight they all take the field in the hopes of advancing once again.

    More >>

    Fifteen local high school football teams have reached the second round of the playoffs and tonight they all take the field in the hopes of advancing once again.

    More >>
  • FIRST ALERT FORECAST: Cold front arrives late Saturday with cooler weather; warm and humid until then though…

    FIRST ALERT FORECAST: Cold front arrives late Saturday with cooler weather; warm and humid until then though…

    Friday, November 17 2017 4:50 PM EST2017-11-17 21:50:58 GMT

    A strong cold front will arrive on Saturday with some scattered showers possible just ahead of the front.  The timing of the front looks to be during the second-half of the day to near sunset.  That means it will be very warm during the day with highs topping out in the low 80s!  A thin band of rain may accompany the front, but significant rain looks unlikely...

    More >>

    A strong cold front will arrive on Saturday with some scattered showers possible just ahead of the front.  The timing of the front looks to be during the second-half of the day to near sunset.  That means it will be very warm during the day with highs topping out in the low 80s!  A thin band of rain may accompany the front, but significant rain looks unlikely...

    More >>
Powered by Frankly