Residents hold emergency meeting about doors locked to cops - KPLC 7 News, Lake Charles, Louisiana

Residents hold emergency meeting about doors locked to cops

NASHVILLE, TN (WSMV) -

Disabled and elderly residents of a Madison high-rise held an emergency meeting, after learning their doors to the building would be locked from the outside at night and on weekends, and police would not be able to enter unless someone opened the door for them.

Some residents fear they may get in trouble, and not be able to get downstairs to let police in.

A letter sent from the managers at the building reads that firefighters will have a key to a lock box located outside, but not police.

"That's really ludicrous, because if we needed a police officer, we couldn't get out of our apartments to go downstairs to let them in," said Connie Lankford, vice president of the residents association.

The new building rule comes after a Channel 4 I-Team investigation in which we found 189 times during a two year period where the medical alarm company hired by the Chippington 2, and three other high-rises were unable to provide the most basic of information about the residents in trouble.

Transcripts show one call in particular displayed the lack of information:

"Do we have a name or anything?" asked a 911 operator.
"No sir," said the operator from Southeastern Sound.
"Do we have a room number?" asked the 911 operator.
"No sir," said Southeastern Sound.
"Where exactly are they?" asked the 911 operator.
"I have no idea. They're at Hickory Hollow Towers is all I can tell you," Southeastern Sound said.

Tom Claunch, vice president of operations for Southeastern Sound, said his company was hired to only to alert 911 to an emergency, not provide any other details.

"The only thing we were asked to provide is a medical activation. And that's exactly what we're providing," Claunch said.

Because of the Channel 4 I-Team investigation's findings and the new locked door rule, the residents decided to hold an emergency meeting and invited managers to attend.

When none of managers showed up, the Channel 4 I-Team tracked down the manager in her office. She told the Channel 4 I-Team that she was not going to speak to the media.

She referenced our questions to the owners of the towers in Knoxville. The Channel 4 I-Team has left repeated messages over the last couple of months, and our calls have not been returned.

The towers in Madison are independent living centers, and some residents at the meeting pointed that out today.

But other resident stated if it is truly independent, then the outside doors should not be locked from the outside.

The residents plan on calling their Madison police precinct to see if something can be worked out.

Copyright 2013 WSMV (Meredith Corporation). All rights reserved.

  • More Local NewsNewsMore>>

  • Black History Month: The Beacos

    Black History Month: The Beacos

    Friday, February 16 2018 11:55 PM EST2018-02-17 04:55:58 GMT
    (Source: Maranda Whittington/KPLC)(Source: Maranda Whittington/KPLC)

    KPLC's Black History Month profiles continue with a couple who knew how to let the good times roll.  When Bernard Beaco married his wife Dolores in 1955, he never imagined that their move to Lake Charles would be long term. But as the years went by they made an impact, one that can be felt especially during Mardi Gras season.   "We did everything together.," said Bernard. "We were a twosome." If you saw Bernard Beaco, Dolores was usually rig...

    More >>

    KPLC's Black History Month profiles continue with a couple who knew how to let the good times roll.  When Bernard Beaco married his wife Dolores in 1955, he never imagined that their move to Lake Charles would be long term. But as the years went by they made an impact, one that can be felt especially during Mardi Gras season.   "We did everything together.," said Bernard. "We were a twosome." If you saw Bernard Beaco, Dolores was usually rig...

    More >>
  • Sulphur city offices to be closed for President's Day

    Sulphur city offices to be closed for President's Day

    Friday, February 16 2018 11:49 PM EST2018-02-17 04:49:31 GMT
    (Source KPLC)(Source KPLC)

    The city of Sulphur reports that all city offices will be closed Monday, February 19th, 2018, in observance of President's Day. There will be no interruptions to the residential garbage collection schedule.  

    More >>

    The city of Sulphur reports that all city offices will be closed Monday, February 19th, 2018, in observance of President's Day. There will be no interruptions to the residential garbage collection schedule.  

    More >>
  • Crawfish rush as Lent begins

    Crawfish rush as Lent begins

    Friday, February 16 2018 10:18 PM EST2018-02-17 03:18:14 GMT
    Every crawfish vendor in the area is scrambling to handle the crowds today as thousands of families get into the Lenten season the SWLA way.   Around 2 in the afternoon is a usually less busy time. Steamboat Bill's ran out of these little red guys. But don't worry they have more. "It is our tradition crawfish season does start to get big around Lent around the first Friday of Lent but right now it's been a little different for us because the weather has been...More >>
    Every crawfish vendor in the area is scrambling to handle the crowds today as thousands of families get into the Lenten season the SWLA way.   Around 2 in the afternoon is a usually less busy time. Steamboat Bill's ran out of these little red guys. But don't worry they have more. "It is our tradition crawfish season does start to get big around Lent around the first Friday of Lent but right now it's been a little different for us because the weather has been...More >>
Powered by Frankly