Customers overcharged at Arizona gas stations - KPLC 7 News, Lake Charles, Louisiana

Customers overcharged at Arizona gas stations

PHOENIX (CBS5) -

Filling-up at the pump is getting more expensive, with the average price of a gallon of gas hovering around $3.55 a gallon across the Valley.

But some drivers are paying even more and don't know it.

CBS-5 News found several gas stations over-charging their customers.

Data obtained from the Arizona Department of Weights and Measures from the past year, showed widespread problems at Valley service stations.

One of the biggest issues is meter jump. That's when the price meter jumps from zero, charging the customer money before any gas is pumped.

The extra cost to customers can range from a nickel to 75 cents.

Another problem is meter creep. That is when the price meter and gallon amount are rolling, but no gas is coming out.

Here's a look at some of the worst offenders when it comes to overcharging customers through meter jump and meter creep.

* Fry's Fuel Center off Chandler Heights Rd. and Higley Rd. in Gilbert. Fined $1,800.

* Shell at Bethany Home Rd. and 67th Ave. in Glendale. Fined $1,800.

* Valero at Broadway Rd. and Gilbert Rd. in Mesa. Fined $1,800. 

*Circle K on Main St. near Greenfield Rd in Mesa. Fined $2,400.

* Shell on Central Ave. north of Southern Ave. in Phoenix. Fined $3,900.

* Safeway on Baseline Rd. off 50th Ave. in Laveen. Fined $1,500.

* QuikTrip on Highland Ave. off 16th St. in Phoenix. Fined $2,700.

*Arco AM-PM at Gilbert Rd. and Broadway Rd. in Mesa. Fined $2,700.

*QuikTrip on Ellsworth Loop Rd. off Rittenhouse Rd. in Queen Creek. Fined $3,000.

* Shell on Central Ave. north of Southern Ave. in Phoenix. Fined $3,600.

Service stations with perfect inspection scores make our Dean's List.

They include:

* QuickTrip at I-10 & Miller Rd. in Buckeye.

* Circle K... at Power Rd. & Germann Rd. in Gilbert.

* Fry's Fuel Center off Baseline Rd & Power Rd. in Mesa.

* 7-Eleven store off Chandler Blvd. & 48th St. in Phoenix.

* Safeway off Waddell Rd. & 138th Ave. in Surprise.

* Woody's Food Store on Tegner St. in Wickenberg.

According to state inspectors, the fines vary depending on how widespread the problem is and whether the business is a repeat offender.

The best thing consumers can do is pay close attention and report any problems you see.

You can file a complaint at http://www.azdwm.gov/Dwm/PV/Complaint_LocationSearch.asp

Copyright 2013 CBS 5 (KPHO Broadcasting Corporation). All rights reserved.



  • More Local NewsNewsMore>>

  • Vehicle accident on I-10 WB near Shattuck Street

    Vehicle accident on I-10 WB near Shattuck Street

    Sunday, July 23 2017 6:39 PM EDT2017-07-23 22:39:14 GMT
    (Source: KPLC)(Source: KPLC)

    Drivers should avoid I-10 westbound near the Shattuck Street exit for the next hour due to a nearby wreck, according to the Lake Charles Police Department. Copyright 2017 KPLC. All rights reserved.

    More >>

    Drivers should avoid I-10 westbound near the Shattuck Street exit for the next hour due to a nearby wreck, according to the Lake Charles Police Department. Copyright 2017 KPLC. All rights reserved.

    More >>
  • FIRST ALERT FORECAST: Another round of showers Monday before another stretch of dry weather later this week

    FIRST ALERT FORECAST: Another round of showers Monday before another stretch of dry weather later this week

    Sunday, July 23 2017 4:25 PM EDT2017-07-23 20:25:21 GMT
    Another round of storms MondayAnother round of storms Monday

    By sunset this evening the temperatures will start to go down and rain will come to an end. Overnight we will be left with mostly cloudy skies and temperatures in the mid to upper 70s. Rain chances are down to 20% overnight. On Monday will have rain chances go back down to 30%. The same upper level high pressure will be migrating back south closer to our area and will limit, but not quite eliminate, our rain chances. Rain chances are best in the afternoon. 

    More >>

    By sunset this evening the temperatures will start to go down and rain will come to an end. Overnight we will be left with mostly cloudy skies and temperatures in the mid to upper 70s. Rain chances are down to 20% overnight. On Monday will have rain chances go back down to 30%. The same upper level high pressure will be migrating back south closer to our area and will limit, but not quite eliminate, our rain chances. Rain chances are best in the afternoon. 

    More >>
  • Hometown Hero - Edward Wilcox

    Sunday, July 23 2017 11:42 AM EDT2017-07-23 15:42:03 GMT
    Ed WilcoxEd Wilcox

    A DeQuincy businessman has the distinction of being one of the first National Guard members to represent his town. It had been five years since World War II and Ed Wilcox found himself serving his country in the National Guard. Wilcox was too young to serve in the war, but felt the guard could keep him trained.

    More >>

    A DeQuincy businessman has the distinction of being one of the first National Guard members to represent his town. It had been five years since World War II and Ed Wilcox found himself serving his country in the National Guard. Wilcox was too young to serve in the war, but felt the guard could keep him trained.

    More >>
Powered by Frankly