7On your side: Fighting identity theft - KPLC 7 News, Lake Charles, Louisiana

7 On Your Side: Fighting identity theft

LAKE CHARLES, LA (KPLC) -

What would you think if you started getting mail delivered to your address but with someone else's name? It's happening to an elderly couple in our area. The elderly couple contacted us because they are not sure why they are getting mail to a stranger, but with their street address.

And we have not been able to get all the answers we'd like. But the situation certainly suggests they may be the victims of identity theft.

For the last year the elderly couple has received mail at their home-- first to one man and then another name of someone they don't know. And the mail was from businesses such as banks, finance companies and even an appliance store. President of the Better Business Bureau, Carmen Million, says they have legitimate concerns. 

"If they start receiving mail that they didn't ask for or that is in somebody else's name, if they start receiving subscriptions they didn't request or, course, if they start receiving calls from collection agencies which, in fact, this couple did receive a call from a collection agency and that's when you need to be concerned," said Million.

The couple sent the mail back to the post office and contacted the credit bureaus as well as law enforcement which Million says is appropriate.

"If, as in this case, the consumers received up to twenty pieces of mail, then you need to be concerned.  Not only get the postal authorities involved but the local authorities, maybe the FBI," said Million. "Because if you are a victim of identity theft they need to be aware of it."

Million urges consumers to identify suspicious activity by monitoring financial accounts and bank statements and checking their credit reports on a regular basis to help protect themselves against identity theft and fraud.

"The Better Business Bureau recommends that you, 1. Check your financial records , you want to check your credit report.  In fact, there was a law that was passed in 2005 that allows every consumer to get a copy of their report.  You can go to annual credit report dot com or contact the Better Business Bureau and we'll give you the toll free number," said Million.

So far, it's not clear why the couple is getting mail to names unknown.  But they are determined to stay alert and foil the plans of anyone up to no good.

In this case, the consumers never opened the mail, but simply sent it back to the post office, so it's unclear just what the perpetrator may have been up to.

We have a call into the U.S. Attorney's office to see if, under such circumstances, it is okay to open mail that has your address but names a stranger as the recipient.

For more on identity theft and protecting yourself click here.

Copyright 2013 KPLC All rights reserved

  • More Local NewsNewsMore>>

  • Grillin and Chillin in DeQuincy this Friday

    Grillin and Chillin in DeQuincy this Friday

    Friday, July 21 2017 11:51 AM EDT2017-07-21 15:51:36 GMT
    (Source: KPLC)(Source: KPLC)

    Folks from KPLC will be back out in the community of DeQuincy for the continuing Grillin & Chillin series. Be sure to join us this Friday, July 20, at the DeQuincy Railroad Museum. Chief Meteorologist Wade Hampton, Candy Rodriguez, and other members of the KPLC team will be broadcasting live – and we’ll be grilling hot dogs for our viewers. Join us Friday afternoon during the First at Four, Live at Five, and 7 News at Six newscasts. KPLC wants t...

    More >>

    Folks from KPLC will be back out in the community of DeQuincy for the continuing Grillin & Chillin series. Be sure to join us this Friday, July 20, at the DeQuincy Railroad Museum. Chief Meteorologist Wade Hampton, Candy Rodriguez, and other members of the KPLC team will be broadcasting live – and we’ll be grilling hot dogs for our viewers. Join us Friday afternoon during the First at Four, Live at Five, and 7 News at Six newscasts. KPLC wants t...

    More >>
  • Road closures in Southwest Louisiana

    Road closures in Southwest Louisiana

    Road closures in Southwest Louisiana

    Friday, July 21 2017 9:58 AM EDT2017-07-21 13:58:41 GMT
    (Source: KPLC)(Source: KPLC)

    The following is a list of road closures for Southwest Louisiana.

    More >>

    The following is a list of road closures for Southwest Louisiana.

    More >>
  • Telesitter system keeping patients safe

    Telesitter system keeping patients safe

    Friday, July 21 2017 7:43 AM EDT2017-07-21 11:43:42 GMT
    Lake Charles Memorial Hospital is now using the Telesitter system on its critical care unit to keep the most at-risk patients safe with constant remote viewing by skilled staff. (Source: KPLC)Lake Charles Memorial Hospital is now using the Telesitter system on its critical care unit to keep the most at-risk patients safe with constant remote viewing by skilled staff. (Source: KPLC)

    Patient safety is paramount in hospital settings and traditionally, it has taken one-to-one care 24/7 for some of the most at-risk patients. KPLC's Britney Glaser shows how a new video monitoring system is keeping patients safe and freeing up nursing staff for other duties.

    More >>

    Patient safety is paramount in hospital settings and traditionally, it has taken one-to-one care 24/7 for some of the most at-risk patients. KPLC's Britney Glaser shows how a new video monitoring system is keeping patients safe and freeing up nursing staff for other duties.

    More >>
Powered by Frankly