A message to our Cox Cable subscribers in Acadiana - KPLC 7 News, Lake Charles, Louisiana

A message to our Cox Cable subscribers in Acadiana

A message for our COX Cable subscribers in Acadiana:

At  KPLC, nothing is more important to us than providing Southwest Louisiana with the very best in local news and weather, along with your favorite KPLC programming.

In order to serve our viewers, KPLC has in place agreements with the cable and satellite companies that bring our station to your home. In fact, KPLC has such agreements in place with every TV provider in our area.

Unfortunately, we have been unable to reach an Agreement with COX Cable.

Since October, 2012, we have been working to resolve this matter, but so far have been unable to reach an Agreement with COX Cable for the continued carriage of KPLC. This is particularly disappointing because all the other TV providers in our area have Agreements with us and those Agreements are fundamentally similar to the one we have been negotiating with COX Cable.

As a result, on January 1, COX Cable customers lost access to  KPLC.

We understand how frustrating this is for you. We share your frustration. After all, you pay COX Cable 100% of your bill each month. Why shouldn't you get 100% of your channels? You can reach your local COX Customer Service Rep (855) 202-0838.

KPLC  is committed to resolving this matter and getting back on the dial. But in the meantime, you should know that you have choices. You can always get your local broadcast channel free over the air with a good outdoor antenna.

Thank you for your viewership and support.

 

FAQ:

Q:           Why is KPLC  no longer available on COX Cable?

A:           In order for KPLC  to be carried to your home by TV providers like COX Cable, we need to reach agreements that set the terms for them to carry our signal. KPLC has such agreements in place with all the TV providers in the market, including COX Cable. However, we have been unable to reach an Agreement with COX Cable.

Q:           What can I do if I have lost access to KPLC  on COX Cable?

A:           Acadiana viewers can get KPLC over the air with a good outdoor antenna.

 

  • More Local NewsNewsMore>>

  • Calcasieu Parish parents upset about pre-K wait list letters

    Calcasieu Parish parents upset about pre-K wait list letters

    Thursday, May 25 2017 12:22 AM EDT2017-05-25 04:22:43 GMT
    (Source: Maranda Whittington/KPLC)(Source: Maranda Whittington/KPLC)

    Many parents are angry after finding out there is a chance their child might not be able to attend pre-kindergarten for the upcoming school year. 

    A family's income has to be below 185 percent of the federal poverty guidelines to be accepted into a pre-K program with Calcasieu Parish Schools. 

    Unfortunately, many families who applied didn't meet those requirements, and have received a letter saying they've been wait listed. 

    More >>

    Many parents are angry after finding out there is a chance their child might not be able to attend pre-kindergarten for the upcoming school year. 

    A family's income has to be below 185 percent of the federal poverty guidelines to be accepted into a pre-K program with Calcasieu Parish Schools. 

    Unfortunately, many families who applied didn't meet those requirements, and have received a letter saying they've been wait listed. 

    More >>
  • Termites swarm Southwest Louisiana

    Termites swarm Southwest Louisiana

    Wednesday, May 24 2017 11:52 PM EDT2017-05-25 03:52:41 GMT
    Source: KPLCSource: KPLC

    Come nightfall, it is a sight almost impossible to miss - swarms upon swarms of termites crowding bright lights. "Everyone's kind of freaking out," said Robert Soileau, branch manager of J & J Exterminators. "Our areas expanding, so they're everywhere and you're going to continue to see them." But, a swarm of termites is not necessarily dangerous to your home. However, once you notice large numbers of termites inside, that is when it is time to seek...

    More >>

    Come nightfall, it is a sight almost impossible to miss - swarms upon swarms of termites crowding bright lights. "Everyone's kind of freaking out," said Robert Soileau, branch manager of J & J Exterminators. "Our areas expanding, so they're everywhere and you're going to continue to see them." But, a swarm of termites is not necessarily dangerous to your home. However, once you notice large numbers of termites inside, that is when it is time to seek...

    More >>
  • SPECIAL REPORT: How law enforcement deals with mental health issues

    SPECIAL REPORT: How law enforcement deals with mental health issues

    Wednesday, May 24 2017 11:30 PM EDT2017-05-25 03:30:46 GMT
    (Source: Candy Rodriguez/KPLC)(Source: Candy Rodriguez/KPLC)

    Law enforcement officers handle various situations every day. Some of them pertain specifically to behavioral and mental health issues, something law enforcement officers in the past were unable to recognize. 

    Now, a program offered in Lake Charles is equipping officers with the tools needed to understand what they are dealing with. 

    More >>

    Law enforcement officers handle various situations every day. Some of them pertain specifically to behavioral and mental health issues, something law enforcement officers in the past were unable to recognize. 

    Now, a program offered in Lake Charles is equipping officers with the tools needed to understand what they are dealing with. 

    More >>
Powered by Frankly