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LAKE CHARLES, LA (KPLC) -
The City of Lake Charles held a grand opening and ribbon cutting ceremony Tuesday at the newly completed City of Lake Charles Transit Customer Service Center located at 1155 Ryan Street.
The new Transit Customer Service Center has been established to provide bus transit and administrative services to patrons at one convenient, central location, according to city officials.
Officials said it will serve as the hub for citizens to interact with the city's Transit Division customer service staff. For bus patrons, officials said the facility also provides the opportunity to conveniently access other businesses within the downtown area.
Lake Charles Mayor Randy Roach said the project is part of the Ryan Streetscape corridor endeavor.
"The Transit Customer Service Center contributes to that ‘sense of place' that helps define downtown Lake Charles as a vibrant and attractive place in which to live and work," Roach said.
The Transit Customer Service Center provides daily service to five fixed routes and two para-transit routes.
Hours of operation for buses are 5:45 a.m. to 5:45 p.m., Monday through Friday, and the administrative office hours are 8 a.m. to 5 p.m., Monday through Friday.
Officials said the center contains over 13,000 square feet of administrative office space consisting of Transit operations on the first floor and third-party lease space on the second floor; plus, 565 square feet at the bus transfer canopy location.
There are 65 public parking spaces on site. The facility also features a pavilion, fountain and associated landscaping and paving. It contains full ADA accessibility, a waiting area and restrooms.
The land and buildings were purchased in 2008 for $800,000. The new facility was constructed at a cost of $3.8 million. The costs were funded with $582,000 in city funds and the remainder with funds obtained by the city from the Transit Capital Assistance Program established by the American Recovery and Reinvestment Act - and the Federal Transportation Administration.
Work at the site began in September of 2011 with the partial demolition of the existing building.
The City of Lake Charles Transit Division was previously located at 4331 East Broad St. and the Transit bus transfer location was on North Ryan Street.
To view the complete transformation of the downtown space into the facility, click HERE.