State investigates complaints at Golden Age of Welsh - KPLC 7 News, Lake Charles, Louisiana

State investigates complaints at Golden Age of Welsh

Kaye Langley has been complaining about conditions at the Golden Age of Welsh where she had three family members there.The State Health Department did an inspection in response to Langley's complaint and has found deficiencies.

For the last several months, Langley has been complaining to whomever would listen about the care her parents and God mother received at Golden Age of Welsh nursing home. And she's not about to go away quietly. " I went from the east the west to the north and the south. And I'm a voice to be reckoned with and I will be heard,"said Langley.

Kaye says her parents suffered through inadequate care that affects their well being and health. " My dad layin in a puddle of urine and full of vomit. My mom so infected with urinary tract infections,"she said, offering examples.

As well, she says her Godmother, Evelyn, who she calls Nanny, also had problems. "She ain't no trouble maker because everything she told you is true, because I was watching all of this.

Langley recently received a letter from the state indicating an inspection revealed various deficiencies including: failure to notify the doctor and family of a change in resident's medical condition; failure to treat resident with dignity and respect...failure to provide services according to acceptable standards of professional practices...and deficiencies related to catheter care, medical records and infections control and nurse aid competency.

In response to her complaint, the state has issued a 71 page letter detailing findings and describes deficiencies found as level two on a scale of one to four with four being the worst. Langley is critical of the state and system by which complaints are handled. She said, "I still demand to see my governor because he hired these people and there's too many deadheads on the payroll and he wants to complain about our state being in deficit. Well, that's due to the fact that there are too many dead heads on the payroll that he's hired and they're not doing their job."

The Director of Health Standards for the State, Erin Rabalais, says, "DHH takes the care of nursing residents very seriously..and that violations can lead to more serious failures if not corrected. Rabalais says in this case the golden age has six months to comply or risk being terminated from medicare/medicaid." she says dhh has received a plan of correction and is determining if the nursing home is taking necessary actions to come into compliance."

Langley says, "It's a little progress, yes. It's a quarter of a mile when we have a mile to go" Langley has now moved her family to a different nursing home.

When we first contacted Golden Age Administrator Justin Welch he told us the violations are low level and trivial and that all nursing homes get them. We had an interview set up with Welch but he canceled and asked us to report that he declined comment.

To read the State's 71 page letter dealing with its recent review of Golden Age click here,

The state also uses a "grid" in determining the severity of deficiencies.

If you are trying to assess the quality of a nursing home the check out the following:

Louisiana Health Finder Site

And Medicare offers a web site on nursing home care too.

Copyright 2012 KPLC. All rights reserved

 

  • More Local NewsNewsMore>>

  • FIRST ALERT FORECAST: Heat Advisory

    FIRST ALERT FORECAST: Heat Advisory

    Friday, July 20 2018 4:02 AM EDT2018-07-20 08:02:11 GMT
    Heat advisory for much of Louisiana (Source: KPLC)Heat advisory for much of Louisiana (Source: KPLC)
    Heat advisory for much of Louisiana (Source: KPLC)Heat advisory for much of Louisiana (Source: KPLC)

    A heat advisory has been issued for our area through the day today. This advisory begins at 11 am and lasts until 8 pm tonight. This advisory is due to forecast highs in the mid-90s combined with dewpoints in the 70s. These two-combined causes the heat index to soar between 108 and 112. Through the day today expect hot and mostly sunny conditions. Feels-like temperatures expected to reach between 108-112 this afternoon.

    More >>

    A heat advisory has been issued for our area through the day today. This advisory begins at 11 am and lasts until 8 pm tonight. This advisory is due to forecast highs in the mid-90s combined with dewpoints in the 70s. These two-combined causes the heat index to soar between 108 and 112. Through the day today expect hot and mostly sunny conditions. Feels-like temperatures expected to reach between 108-112 this afternoon.

    More >>
  • 'Upset' at CITGO cause of heavy flaring

    'Upset' at CITGO cause of heavy flaring

    Friday, July 20 2018 12:11 AM EDT2018-07-20 04:11:42 GMT
    (Source: CITGO)(Source: CITGO)
    (Source: CITGO)(Source: CITGO)
    An upset at the CITGO Lake Charles Refinery caused several unit shutdowns and flaring, according to CITGO Lake Charles Government and Public Affairs Manager, Dana Keel. Fenceline monitoring continues and there is no action required by the community at this time, said Keel. The cause of the incident is under investigation.  Copyright 2018 KPLC. All rights reserved.More >>
    An upset at the CITGO Lake Charles Refinery caused several unit shutdowns and flaring, according to CITGO Lake Charles Government and Public Affairs Manager, Dana Keel. Fenceline monitoring continues and there is no action required by the community at this time, said Keel. The cause of the incident is under investigation.  Copyright 2018 KPLC. All rights reserved.More >>
  • Brad Vincent reef gets 4-acre expansion

    Brad Vincent reef gets 4-acre expansion

    Thursday, July 19 2018 11:46 PM EDT2018-07-20 03:46:41 GMT
    The reef named for his brother, Brad Vincent, a conservationist, is an artificial reef spanning 6 acres in Calcasieu lake, installed in 20-12. Now, it's getting a 4-acre expansion to better support marine life in the area.The reef named for his brother, Brad Vincent, a conservationist, is an artificial reef spanning 6 acres in Calcasieu lake, installed in 20-12. Now, it's getting a 4-acre expansion to better support marine life in the area.
    The reef named for his brother, Brad Vincent, a conservationist, is an artificial reef spanning 6 acres in Calcasieu lake, installed in 20-12. Now, it's getting a 4-acre expansion to better support marine life in the area.The reef named for his brother, Brad Vincent, a conservationist, is an artificial reef spanning 6 acres in Calcasieu lake, installed in 20-12. Now, it's getting a 4-acre expansion to better support marine life in the area.

    The beginning of an enhancement to the Brad Vincent Reef in Calcasieu Lake began Thursday.  "Calcasieu lake is one of the best fishing lakes along the Gulf coast. There's people from other states that come here because of our great habitat that we have," Rusty Vincent, Brad Vincent's brother, said. The reef named for his brother, Brad Vincent, a conservationist, is an artificial reef spanning 6 acres in Calcasieu lake, installed in 20-12. Now, it's getting a 4-acre ex...

    More >>

    The beginning of an enhancement to the Brad Vincent Reef in Calcasieu Lake began Thursday.  "Calcasieu lake is one of the best fishing lakes along the Gulf coast. There's people from other states that come here because of our great habitat that we have," Rusty Vincent, Brad Vincent's brother, said. The reef named for his brother, Brad Vincent, a conservationist, is an artificial reef spanning 6 acres in Calcasieu lake, installed in 20-12. Now, it's getting a 4-acre ex...

    More >>
Powered by Frankly