411 Operator remembers taking Hurricane Katrina calls - KPLC 7 News, Lake Charles, Louisiana

411 Operator remembers taking Hurricane Katrina calls

By Brittany Pieper – email

SHREVEPORT, LA (KSLA) –When Hurricane Katrina hit the national media interviewed many of the survivors. Sitting in her office, at the 411 call center in Shreveport, Bessie Tyler took the calls and heard the stories of many who would not make it out of the city alive.

"A lot of them were people who were up on their roof tops that wanted us to try to get somebody to rescue them," said Tyler. 

She said the most difficult and haunting calls came from those who had accepted their inevitable fate and just wanted someone to talk to.

"She said I'm in a nursing home, and it's flooded. All the staff has left, and the water is up on my bed. I am bed ridden. I know I'm going to die. She said, will you pray with me, and so I prayed with her," said Tyler remembering one call.

Tyler took down information of where people were to try and get them help, but for the most part all she could do was listen.

"To hear the panic and the hurt in their voices just gave me nightmares. I left work and I had to stop on the side of the road and cry. When I got home I cried, and I can't watch Katrina film without thinking about all the many people that I talked to and wondering how many for them made it out alive," said Tyler. 

The untold stories of those whose lives were washed away in Katrina's flood waters replay in Tyler's mind. Their faith strengthened her own, and on this anniversary weekend, they are not forgotten. 

©2010 KSLA-TV. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

  • More Local NewsNewsMore>>

  • Black History Month lecture to be held at Carnegie library

    Black History Month lecture to be held at Carnegie library

    Monday, January 22 2018 7:40 PM EST2018-01-23 00:40:18 GMT
    (Source: Calcasieu Parish Public Library)(Source: Calcasieu Parish Public Library)

    The City of Lake Charles will be hosting a lecture on Black History Month as part of an ongoing series. 

    More >>

    The City of Lake Charles will be hosting a lecture on Black History Month as part of an ongoing series. 

    More >>
  • Entergy breaks ground on $872 million Lake Charles Power Station

    Entergy breaks ground on $872 million Lake Charles Power Station

    Monday, January 22 2018 7:36 PM EST2018-01-23 00:36:33 GMT

    Entergy is making a big investment in our area to increase its generating capacity. The new $872 million dollar Lake Charles Power Station is expected to help promote economic growth by providing reliable and affordable power. Off Houston River Road is Entergy's coal-fired power plant, Nelson Six, which is about 40 years old.  Next to it will the new gas-fired plant that will increase capacity while using half the fuel. Entergy officials say the highly efficient plant is p...

    More >>

    Entergy is making a big investment in our area to increase its generating capacity. The new $872 million dollar Lake Charles Power Station is expected to help promote economic growth by providing reliable and affordable power. Off Houston River Road is Entergy's coal-fired power plant, Nelson Six, which is about 40 years old.  Next to it will the new gas-fired plant that will increase capacity while using half the fuel. Entergy officials say the highly efficient plant is p...

    More >>
  • Boil advisory has been issued in DeRidder

    Boil advisory has been issued in DeRidder

    Boil advisory has been issued in DeRidder

    Monday, January 22 2018 7:01 PM EST2018-01-23 00:01:46 GMT
    courtesy of google imagescourtesy of google images

    A boil advisory has been issued in Beauregard  Parish for Waterworks District 3.  The boil advisory is only issued for residents between 1827 and 3245 lumas road in DeRidder. No other boil advisories are being issued at this time. Copyright KPLC 2018.  All rights reserved.

    More >>

    A boil advisory has been issued in Beauregard  Parish for Waterworks District 3.  The boil advisory is only issued for residents between 1827 and 3245 lumas road in DeRidder. No other boil advisories are being issued at this time. Copyright KPLC 2018.  All rights reserved.

    More >>
Powered by Frankly