411 Operator remembers taking Hurricane Katrina calls - KPLC 7 News, Lake Charles, Louisiana

411 Operator remembers taking Hurricane Katrina calls

Posted: Updated:
  • More Local NewsLocalMore>>

  • Local reaction to Jindal's Common Core lawsuit

    Local reaction to Jindal's Common Core lawsuit

    Wednesday, August 27 2014 10:55 PM EDT2014-08-28 02:55:39 GMT
    Wednesday, Governor Bobby Jindal announced he's suing the federal government over Common Core.More >>
    Wednesday, Governor Bobby Jindal announced he's suing the federal government over Common Core.More >>
  • Monitoring Gulf for possible tropical development

    Monitoring Gulf for possible tropical development

    Monitoring Gulf for possible tropical development

    Wednesday, August 27 2014 10:32 PM EDT2014-08-28 02:32:24 GMT
    As of Wednesday afternoon, the National Hurricane Center continues to monitor an area of weak low pressure over the northern Gulf of Mexico, south of the Louisiana coastline, for possible tropical development. No threat to Southwest Louisiana though!More >>
    As of Wednesday afternoon, the National Hurricane Center continues to monitor an area of weak low pressure over the northern Gulf of Mexico, south of the Louisiana coastline, for possible tropical development. No threat to Southwest Louisiana though!More >>
  • Baptist leaders urge faith-based groups to help ease suffering

    Baptist leaders urge faith-based groups to help ease suffering

    Wednesday, August 27 2014 7:55 PM EDT2014-08-27 23:55:47 GMT
    The Ebola crisis in West Africa poses problems beyond the infectious disease. There are difficulties getting food to people who are staying home to avoid exposure.More >>
    The Ebola crisis in West Africa poses problems beyond the infectious disease. There are difficulties getting food to people who are staying home to avoid exposure.More >>

By Brittany Pieper – email

SHREVEPORT, LA (KSLA) –When Hurricane Katrina hit the national media interviewed many of the survivors. Sitting in her office, at the 411 call center in Shreveport, Bessie Tyler took the calls and heard the stories of many who would not make it out of the city alive.

"A lot of them were people who were up on their roof tops that wanted us to try to get somebody to rescue them," said Tyler. 

She said the most difficult and haunting calls came from those who had accepted their inevitable fate and just wanted someone to talk to.

"She said I'm in a nursing home, and it's flooded. All the staff has left, and the water is up on my bed. I am bed ridden. I know I'm going to die. She said, will you pray with me, and so I prayed with her," said Tyler remembering one call.

Tyler took down information of where people were to try and get them help, but for the most part all she could do was listen.

"To hear the panic and the hurt in their voices just gave me nightmares. I left work and I had to stop on the side of the road and cry. When I got home I cried, and I can't watch Katrina film without thinking about all the many people that I talked to and wondering how many for them made it out alive," said Tyler. 

The untold stories of those whose lives were washed away in Katrina's flood waters replay in Tyler's mind. Their faith strengthened her own, and on this anniversary weekend, they are not forgotten. 

©2010 KSLA-TV. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Powered by WorldNow