LAKE CHARLES, La. — L'Auberge du Lac Casino Resort, an award winning luxury Texas Hill Country-themed resort in Lake Charles, La., recently announced its March Five Star Employees. Additionally, the property named its Leaders of the Quarter.
The Five Stars are: Chinh Nguyen, a table games dealer; Oscar Gonzalez, a house person; Jennifer Gill, an events specialist; Rattana Sarivong, a casino beverage server; and Leticia Jones, a slot floor person; and Katherine May, a learning and performance specialist. Rattana Sarivong is also designated as the Employee of the Month and is now eligible to receive the coveted Employee of the Year award.
The Leaders of the Quarter are Jan Wilburn, an executive administrative assistant; Phillip Rinella, a table games floor supervisor; Chris Suydam, a cage shift supervisor; Pat O'Brien, a golf maintenance supervisor; and Hang Nguyen, a table games pit manager.
L'Auberge recognizes eligible managers and up to three supervisors every quarter for their extraordinary customer service to guests and employees. L'Auberge also recognizes five outstanding employees, or Five Stars, every month for their service skills. All of these employees went to great lengths to uphold L'Auberge's quality and image as the most successful and respected entertainment destination in the South.
In recognition for their hard work, the employees receive a substantial cash prize, a personalized L'Auberge gift, VIP parking and gift certificates. The Employee of the Month also receives dinner for two. The employees received their awards on April 23 at a Recognition Luncheon with L'Auberge interim general manager Paul Hutchens and members of the senior management team.