National Research Corporation (NRC), in its Healthcare Market Guide Ticker® study, has named CHRISTUS St. Patrick Hospital as Lake Charles' Most Preferred Hospital for overall quality and image. In addition Lake Charles named CHRISTUS St. Patrick as having the best doctors and the best nurses.
“This award is a great honor, because it comes from the people we serve and acknowledges our high quality physicians and associates. Our patients and families have confidence in the way we care for them,” said Bernard Leger, CHRISTUS St. Patrick Hospital Administrator. “Our physicians and associates have earned the trust of the community, and we pledge to continue our journey to excellence and the healing ministry of Jesus Christ.”
The Ticker® study is widely known as the nation’s most comprehensive consumer assessment of the health care industry. NRC polled more than 250,000 consumers to determine which hospitals would join the ranks of the 2009/2010 Consumer Choice Award winners.
Ginny Martin, President of NRC’s Ticker Division, said winners are determined by consumer perceptions on multiple quality and image ratings. Of the 3,200 hospitals named by consumers in the study, the winning facilities rank highest in their Core Based Statistical Areas (CBSAs), as defined by the U.S. Census Bureau.
“Healthcare has become an increasingly important issue across the country and empowered consumers are making decisions for themselves and their families when selecting their healthcare facilities and services,” Martin said. “As care options multiply and financial challenges remain strong, consumer perception of quality continues to grow in importance. Dedication to providing high quality healthcare has become essential for all hospitals. In the face of adversity, these Consumer Choice award winners exemplify the dedication it takes to provide quality healthcare to their communities, and we are please to honor them through the eyes of their patients.”
Leger added, “Our medical and clinical staff set the bar at the highest standard in terms of technology advances, innovation, experience and compassionate service. Year after year, the American Heart Association recognizes CHRISTUS St. Patrick’s sustained clinical excellence in the treatment of heart patients. The Chamber SWLA has named CHRISTUS St. Patrick for the Southwest Louisiana Highest Achievement Quality Award.”
The list of the 2009/2010 Consumer Choice Award winners was published in the Oct. 12, 2009, edition of Modern Healthcare.