LAKE CHARLES, LA (KPLC) - In emergency situations, a second lost could mean a life lost. That's why having the fastest technology on-board ambulance fleets is so important. In this Healthcast, 7News rides along with Acadian Ambulance to see how their dashboard technology works.
When a call comes in to Acadian Ambulance, first responders can be on their way to the scene with all of the information they need by the touch of a screen. "Just by the stroke of a button it actually puts you en route on scene," says Toby Bergeron with Acadian Ambulance, "which frees up the dispatch center and it gives us all of the notes of the call that we are presently on in the bottom of the screen."
In Motion technology turns Acadian's fleet into mobile hotspots, streamlining on-board data devices. Lane Owers with Acadian Ambulance says "We can see the units, exactly where they're at, we can see how fast they're driving. We get information on the calls as we're going to the scene, the dispatcher's sending us additional information and we get that very quickly through the In Motion technology."
The faster the information gets to the emergency responders, the faster they can respond to a patient in need. "Those bursts of information come to us quicker," says Owers, "our crews get en route quicker, they get to those patients quicker and of course, good care and on scene times gets us to the emergency room quicker."
Prior to the In Motion technology, emergency calls took up to two minutes to be received by units in the field. Now, it's instant. "When we get the initial call, all we hit is 'en route,'" says Bergeron, "when we arrive on the scene, same thing - just stroke of the finger for 'on scene,' depart, you hit 'depart,' and when you arrive at the hospital, you hit 'destination,' finally when you're done, you hit 'clear call' so the dispatch center knows you're available for your next emergency."
Acadian Ambulance has deployed In Motion technology in over 250 ambulances so far.