Water bill scam circulating in Lake Charles

Water bill scam circulating in Lake Charles

LAKE CHARLES, LA (KPLC) - Water Division customers in Lake Charles are receiving phone calls that falsely claim their water bill is past due and they must pay by credit card over the phone or risk disconnection.

The City of Lake Charles does not call customers directly to request payment by phone, according to Katie Harrington, a public information officer for the city.

Harrington said that if a customer wishes to pay by phone, the official toll free number is 1-877-396-3915.

For any questions concerning a bill call 491-1307.

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